Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Mon, 06 May 2024 15:06:02 +0000
Pyment issue ?
View Count: 594
| [2016-08-07 00:35:13] |
| bookert4 - Posts: 56 |
|
Hello support, I made a full payment of $ 75.95 on 7/11/2016. I am being charged again another 50.75 and yet it's not Aug 11. It seems like I am getting charged more than once a month, please advise. |
| [2016-08-07 00:49:21] |
| |
|
To say you are being "charged again" is not correct. The notice on your account says that the 50.75 is the amount required to renew the services that are set for renewal on your account which includes the Sierra Chart Service Package and Sierra Chart Exchange Data Feed. Each of these services renews at a different time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: