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Date/Time: Sat, 04 May 2024 09:09:53 +0000



Services

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[2016-07-29 02:15:49]
User903190 - Posts: 5
I no longer wish to receive and pay for these services!
Thank you
Brett
Date Time Of Last Edit: 2016-07-29 02:20:43
[2016-07-29 02:20:33]
Sierra Chart Engineering - Posts: 104368
If there is some problem you are having, then we can help you resolve it using Remote Assistance. If there is some feature needed, then let us know what it is and we will see how we can help you with that as well.

If the reason for cancellation is not due to either of the above, then there is nothing to cancel. We do not do any automatic billing. If you do not wish to continue to use the software and our services, there is nothing you need to do. Your account will end on your usage time ending date. It is not necessary to contact support. There are no refunds made, in the case of a paid account.

Thank you for using Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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