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Date/Time: Tue, 07 May 2024 03:34:47 +0000



Data Feed Crash

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[2016-07-27 19:58:44]
User791165 - Posts: 1
I have had my data feed crash each of the last four weeks for any pair associated with the EUR. I have been able to correct this by uninstalling and reinstalling the software. Today this happened again and as of yet the reinstall is not working. I would love to have a solution to this problem. I can be reached by phone at ***.
Date Time Of Last Edit: 2016-07-27 21:14:59
[2016-07-27 22:11:02]
Sierra Chart Engineering - Posts: 104368
We will call if necessary.

The first thing we want you to do is to perform a Full Reset of the Symbol Settings as explained here:
http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-27 22:11:23

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