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Date/Time: Sat, 27 Apr 2024 23:29:04 +0000



Unable to Create New Chart For Day Session Only

View Count: 1546

[2016-07-23 12:13:44]
cmet - Posts: 535
I'm currently using version 1446 and running into the following problem:

When trying to create a new chart using the day session only (unchecking the Evening Session in Chart Settings), it is not allowing me to uncheck the Evening Session.

I can uncheck it when in settings but as soon as I close the Chart Settings dialogue, it re-checks the evening session automatically. Also if I uncheck the Evening Session and click "Apply" it doesn't remove the hours outside of the day session. When I click "Ok" it re-checks it. This is using ES through CQG (F.US.EPU16).

Have never seen this before and can't figure out what's going on. I've deleted and re-downloaded data to no avail. Global Symbol Settings are correct for day and evening session.

I know you don't like videos but below is a link with a video clearly demonstrating what happens on a 5 minute chart (you'll see at the bottom of the chart, the overnight hours are never removed despite unchecking evening session multiple times).

http://tinypic.com/player.php?v=33dz2pi%3E&s=9#.V5Ne9zVuz7g

One other thing I just noticed, I have an existing chart, one that I've had for quite some time of the Overnight Session only. If I duplicate this chart and then change the times to reflect the Day Session, it actually works correctly and shows only the Day Session. The Evening Session checkbox stays unchecked.

In other words, it seems to be a problem with newly created charts only.
Date Time Of Last Edit: 2016-07-23 12:23:25
[2016-07-23 21:11:53]
Sierra Chart Engineering - Posts: 104368
Refer to:
https://www.sierrachart.com/index.php?page=doc/doc_SessionTimes.php#SessionTimesAutomaticallyChanging

Our policy on videos is firm. We do not accept these. We did not look at it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-07-23 22:24:08]
cmet - Posts: 535
Unfortunately, none of those apply. This is a brand new chart made from scratch through File > New/Open Intraday Chart.

No linking at all.
There are no studies used.

No matter what you do, it automatically checks the box for Even Session when the chart settings are closed.

Does the same for other CME symbols as well (NQ, Euro).
Date Time Of Last Edit: 2016-07-23 22:28:27
[2016-07-24 07:10:59]
Sierra Chart Engineering - Posts: 104368
It does not matter if there are studies on the chart.

The question is whether another chart is referencing it.

You can tell by looking at the title bar of Chart >> Chart Settings. This is explained at item 3 here:
https://www.sierrachart.com/index.php?page=doc/doc_SessionTimes.php#SessionTimesAutomaticallyChanging

After looking into this, that really must be the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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