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Date/Time: Thu, 28 Mar 2024 11:06:49 +0000



TICK TRIN and ADV DEC not updating

View Count: 1662

[2013-07-17 14:54:52]
User44323 - Posts: 26
I just realized the hard way that my charts are not updating anymore. If I reload/refresh them they will d/l the proper data and update the chart but then they just sit there and do nothing.

I updated today but that was after I noticed so both old and new versions are doing it. Anyone else experiencing this?
[2013-07-17 16:21:34]
Sierra Chart - Max - Posts: 5554
Are you still seeing the issue? If yes, please post a copy of your message log following the steps here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support
[2013-07-17 16:49:29]
Sawtooth - Posts: 3952
I see the same since US market open. Delete and Download Data will fill historical data, but there is no realtime data.

Date Time Of Last Edit: 2013-07-17 17:26:36
[2013-07-17 16:51:42]
Sierra Chart - Max - Posts: 5554
Thank you for the Log.

The problem should be resolved. Let me know if you still see it after a reconnect.
Sierra Chart Support
Date Time Of Last Edit: 2013-07-17 17:10:16
[2013-07-17 17:11:05]
Sawtooth - Posts: 3952
Yes, it is resolved. Thank you.
[2013-07-17 20:04:47]
User44323 - Posts: 26
I reloaded after the close although it looks like the settlement is moving. I will let you know in the morning if it's fixed.
[2013-07-18 14:34:05]
User44323 - Posts: 26
Looks like it is working. Thank you.

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