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Date/Time: Fri, 26 Apr 2024 21:21:51 +0000



Orders not being transmitted to IB

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[2013-07-17 10:55:21]
Macher - Posts: 1
I am having trouble to place order from chart trader to IB. SC version 997


Trading Message from IB: Error validating request:-'rc' : cause - You must specify an account.. Error Code: 321. ServiceOrderID: 20. | 2013-07-17 12:46:49

[2013-07-17 10:58:29]
Sierra Chart Engineering - Posts: 104368
In Global Settings >> Data/Trade Service Settings, be sure to specify the Orders Account and Positions Account. You need to enter an Interactive Brokers account number.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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