Support Board
Date/Time: Wed, 07 May 2025 19:17:08 +0000
Mirus Futures market depth problem
View Count: 2293
| [2013-07-17 10:02:13] |
| User81899 - Posts: 2 |
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Since this week i have the problem Software version: 996 | 2013-07-17 11:54:19 Current Service Package: 5 | 2013-07-17 11:54:19 Usage end date: 2013-08-03 | 2013-07-17 11:54:19 Sierra Chart Historical Data Service is included. | 2013-07-17 11:54:19 Active service: Zen-Fire | 2013-07-17 11:54:19 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-07-17 11:54:19 2013-07-17 11:54:19 Local computer clock time | 2013-07-17 11:54:19 2013-07-17 09:54:19 GMT time | 2013-07-17 11:54:19 2013-07-17 11:54:19 Time zone adjusted time | 2013-07-17 11:54:19 Time difference to server time: 1 seconds. | 2013-07-17 11:54:19 Program path: C:\SierraChart\ | 2013-07-17 11:54:19 Data Files path: C:\SierraChart\Data\ | 2013-07-17 11:54:19 OS Version Number: 6.1 | 2013-07-17 11:54:19 GSP - Port for executable: 19905 | 2013-07-17 11:54:27 GSP - Starting server: C:\SierraChart\Rim\GSPBridge.exe | 2013-07-17 11:54:27 GSP: Connecting to the server 127.0.0.1. Port 19905 | 2013-07-17 11:54:29 The network socket is connected. | 2013-07-17 11:54:29 GSP: Connected to server. | 2013-07-17 11:54:29 GSP: Sending logon request message. | 2013-07-17 11:54:29 GSP - Starting the connection process to data and trading service. | 2013-07-17 11:54:29 GSP - Logging is enabled. Log file: Rithmic.log | 2013-07-17 11:54:29 GSP - Connecting to Zen-Fire server. | 2013-07-17 11:54:29 GSP - Alert Message: Market Data Connection Opened. | 2013-07-17 11:54:32 GSP - Alert Message: Market Data Connection Login Complete. ok | 2013-07-17 11:54:32 GSP - Alert Message: Trading System Connection Opened. | 2013-07-17 11:54:33 GSP - Alert Message: Trading System Connection Login Complete. ok | 2013-07-17 11:54:33 GSP - Received account information | 2013-07-17 11:54:33 GSP - Alert Message: PnL Connection Opened. | 2013-07-17 11:54:34 GSP - Alert Message: PnL Connection Login Complete. ok | 2013-07-17 11:54:34 GSP - Alert Message: Intraday History Connection Opened. | 2013-07-17 11:54:35 GSP - Alert Message: Intraday History Connection Login Complete. ok | 2013-07-17 11:54:35 GSP Server Info - Server Name: Sierra Chart GSP Bridge. Server Version: 1.1. Provider Name: Zen-Fire GSP. | 2013-07-17 11:54:35 GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-07-17 11:54:35 Zen-Fire GSP - Successfully connected. | 2013-07-17 11:54:35 Zen-Fire GSP: Requesting Trade positions data. | 2013-07-17 11:54:40 Starting updates for: 6EU3-CME | 2013-07-17 11:54:50 HD Request # 1 - Downloading Intraday chart data for 6EU3-CME to the file 6EU3-CME.scid. Service: rim | 2013-07-17 11:54:50 HD Request # 1 - Starting date and time: 2013-07-17 11:53:53 | 2013-07-17 11:54:50 Zen-Fire GSP - Requesting historical Minute data. | 2013-07-17 11:54:50 Requesting market depth updates for: 6EU3-CME if supported. | 2013-07-17 11:54:50 HD Request # 1 - Receiving Intraday data for 6EU3-CME starting at 2013-07-17 11:52:00 | 2013-07-17 11:54:51 HD Request # 1 - Received 3 records from 2013-07-17 11:52:00 to 2013-07-17 11:53:00 (60.0 seconds) and wrote 0 records for 6EU3-CME | 2013-07-17 11:54:51 HD Request # 1 - Intraday download COMPLETE for 6EU3-CME | 2013-07-17 11:54:51 Real-time intraday chart data file updates started for 6EU3-CME | 2013-07-17 11:54:51 The chart image has been saved to: C:\SierraChart\Images\6EU3-CME #1 41472.415.png | 2013-07-17 11:57:08 When i open the Market Depth Window i see only one level of depths. |
 6EU3-CME #1 41472.415.png / V - Attached On 2013-07-17 10:01:02 UTC - Size: 22.33 KB - 511 views |
| [2013-07-17 10:09:47] |
| ganz - Posts: 1048 |
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User81899 hi This was resolved - use v997 gd lck Date Time Of Last Edit: 2013-07-17 10:11:05
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| [2013-07-17 10:16:05] |
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Please update by selecting Help >> Download Current Version. This is resolved in the latest revision of 997.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-17 11:03:55] |
| User81899 - Posts: 2 |
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Thanks, works now.
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