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Date/Time: Wed, 24 Apr 2024 00:14:59 +0000



Mirus Futures market depth problem

View Count: 2048

[2013-07-17 10:02:13]
User81899 - Posts: 2
Since this week i have the problem

Software version: 996 | 2013-07-17 11:54:19
Current Service Package: 5 | 2013-07-17 11:54:19
Usage end date: 2013-08-03 | 2013-07-17 11:54:19
Sierra Chart Historical Data Service is included. | 2013-07-17 11:54:19
Active service: Zen-Fire | 2013-07-17 11:54:19
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-07-17 11:54:19
2013-07-17 11:54:19 Local computer clock time | 2013-07-17 11:54:19
2013-07-17 09:54:19 GMT time | 2013-07-17 11:54:19
2013-07-17 11:54:19 Time zone adjusted time | 2013-07-17 11:54:19
Time difference to server time: 1 seconds. | 2013-07-17 11:54:19
Program path: C:\SierraChart\ | 2013-07-17 11:54:19
Data Files path: C:\SierraChart\Data\ | 2013-07-17 11:54:19
OS Version Number: 6.1 | 2013-07-17 11:54:19


GSP - Port for executable: 19905 | 2013-07-17 11:54:27
GSP - Starting server: C:\SierraChart\Rim\GSPBridge.exe | 2013-07-17 11:54:27
GSP: Connecting to the server 127.0.0.1. Port 19905 | 2013-07-17 11:54:29
The network socket is connected. | 2013-07-17 11:54:29
GSP: Connected to server. | 2013-07-17 11:54:29
GSP: Sending logon request message. | 2013-07-17 11:54:29
GSP - Starting the connection process to data and trading service. | 2013-07-17 11:54:29
GSP - Logging is enabled. Log file: Rithmic.log | 2013-07-17 11:54:29
GSP - Connecting to Zen-Fire server. | 2013-07-17 11:54:29
GSP - Alert Message: Market Data Connection Opened. | 2013-07-17 11:54:32
GSP - Alert Message: Market Data Connection Login Complete. ok | 2013-07-17 11:54:32
GSP - Alert Message: Trading System Connection Opened. | 2013-07-17 11:54:33
GSP - Alert Message: Trading System Connection Login Complete. ok | 2013-07-17 11:54:33
GSP - Received account information | 2013-07-17 11:54:33
GSP - Alert Message: PnL Connection Opened. | 2013-07-17 11:54:34
GSP - Alert Message: PnL Connection Login Complete. ok | 2013-07-17 11:54:34
GSP - Alert Message: Intraday History Connection Opened. | 2013-07-17 11:54:35
GSP - Alert Message: Intraday History Connection Login Complete. ok | 2013-07-17 11:54:35
GSP Server Info - Server Name: Sierra Chart GSP Bridge. Server Version: 1.1. Provider Name: Zen-Fire GSP. | 2013-07-17 11:54:35
GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-07-17 11:54:35
Zen-Fire GSP - Successfully connected. | 2013-07-17 11:54:35
Zen-Fire GSP: Requesting Trade positions data. | 2013-07-17 11:54:40
Starting updates for: 6EU3-CME | 2013-07-17 11:54:50
HD Request # 1 - Downloading Intraday chart data for 6EU3-CME to the file 6EU3-CME.scid. Service: rim | 2013-07-17 11:54:50
HD Request # 1 - Starting date and time: 2013-07-17 11:53:53 | 2013-07-17 11:54:50
Zen-Fire GSP - Requesting historical Minute data. | 2013-07-17 11:54:50
Requesting market depth updates for: 6EU3-CME if supported. | 2013-07-17 11:54:50
HD Request # 1 - Receiving Intraday data for 6EU3-CME starting at 2013-07-17 11:52:00 | 2013-07-17 11:54:51
HD Request # 1 - Received 3 records from 2013-07-17 11:52:00 to 2013-07-17 11:53:00 (60.0 seconds) and wrote 0 records for 6EU3-CME | 2013-07-17 11:54:51
HD Request # 1 - Intraday download COMPLETE for 6EU3-CME | 2013-07-17 11:54:51
Real-time intraday chart data file updates started for 6EU3-CME | 2013-07-17 11:54:51

The chart image has been saved to: C:\SierraChart\Images\6EU3-CME #1 41472.415.png | 2013-07-17 11:57:08


When i open the Market Depth Window i see only one level of depths.
image6EU3-CME #1 41472.415.png / V - Attached On 2013-07-17 10:01:02 UTC - Size: 22.33 KB - 459 views
[2013-07-17 10:09:47]
ganz - Posts: 1048
User81899

hi

This was resolved - use v997

gd lck
Date Time Of Last Edit: 2013-07-17 10:11:05
[2013-07-17 10:16:05]
Sierra Chart Engineering - Posts: 104368
Please update by selecting Help >> Download Current Version. This is resolved in the latest revision of 997.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-07-17 11:03:55]
User81899 - Posts: 2
Thanks, works now.

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