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Date/Time: Sun, 05 May 2024 23:58:44 +0000



Crude oil tick charts -- gaps between close of current candle and opening of next candle

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[2016-07-12 19:33:46]
User282572 - Posts: 6
Hello,
I see gaps between close of current candle and opening of next candle. Sometimes overlaps of Two or more candles.
I do not see the same problem on other platforms...don't know if I need to change any settings. Sierra chart version:1441

Thanks
[2016-07-12 20:41:52]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart which specifically shows this, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-12 20:42:10
[2016-07-12 23:33:47]
User282572 - Posts: 6
Uploaded the image below:


http://www.sierrachart.com/image.php?Image=1468366316368.png
[2016-07-13 03:54:14]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. Have your broker change your account to CQG or to service package 5. Either of these are going to be essential have accurate charts based upon variable timeframe bars.


Also follow through the instructions here:
Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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