Support Board
Date/Time: Fri, 09 May 2025 16:28:58 +0000
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| [2016-07-11 17:17:21] |
| infpz - Posts: 826 |
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Do you know what the "DTC - Unrecognized message. Size 0. Type: 0." message means? it keeps repeating in the log. I even deleted the whole Sierrachart folder and reinstalled. Now the time stamps on the bars are going from 7-11-2016 to some random future date 200 years later. Somehow each time im getting corrupted data each time I reopen sierra for some markets but GCQ6 is working. GC will fully load but the NQ only goes from 5-30-16 to 6-10-16 then the next bar jumps to today with lots of missing data.
Date Time Of Last Edit: 2016-07-11 17:17:34
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| [2016-07-11 17:26:45] |
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You can ignore that DTC unrecognized message. It is harmless and unrelated. To rule out other causes, make sure that Chart >>Chart Settings >> Advanced Settings >> Continuous Contract is set to None. Make sure the computer's clock is set correctly: https://www.sierrachart.com/index.php?l=helpdetails38.html Re-download the data in the chart following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-11 17:27:23
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