Support Board
Date/Time: Fri, 09 May 2025 16:15:38 +0000
Level 5
View Count: 1255
| [2016-07-11 15:01:11] |
| User75519 - Posts: 15 |
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AMP futures just upgraded my platform to level but I still get : Market Depth Historical Graph | Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-07-11 11:00:18 * |
| [2016-07-11 17:43:00] |
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For this study you will will need a direct account: https://www.sierrachart.com/index.php?page=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-11 17:59:19] |
| User75519 - Posts: 15 |
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So why does it say Level 5 on my account now?
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| [2016-07-11 18:24:20] |
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It is service package 5 with limitations.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-12 14:04:07] |
| User75519 - Posts: 15 |
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Can I get a trial on my direct account to try market depth. The dirct acct is bulina99
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| [2016-07-12 16:29:29] |
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Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support |
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