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Direct MessagesDate/Time: Sun, 05 May 2024 22:00:42 +0000
SSL connection error
View Count: 933
| [2016-07-11 14:56:55] |
| buylosellhi - Posts: 60 |
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Hi I'm able to connect and start SC but when I try to download a continuous contract I'm getting the following error for symbol settings Checking for new symbol settings for scdataallservices | 2016-07-11 14:34:18 HTTPS connection to 192.168.10.20:8080 (3) | Connected. | 2016-07-11 14:34:18 HTTPS connection to 192.168.10.20:8080 (3) | Starting TLS 1.2 connection. | 2016-07-11 14:34:18 HTTPS connection to 192.168.10.20:8080 (3) | Error connecting. SSL Error: error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number | 2016-07-11 14:34:18 * HTTPS connection to 192.168.10.20:8080 (3) | SSL connection failed. | 2016-07-11 14:34:18 HTTPS connection to 192.168.10.20:8080 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-07-11 14:34:18 HTTPS connection to 192.168.10.20:8080 (3) | Shutdown and closed. | 2016-07-11 14:34:18 HTTP request 1 for symbol settings MD5 for SC Data - All Services failed. | 2016-07-11 14:34:18 HTTPS connection to 192.168.10.20:8080 (0) | SSL connection timed out. | 2016-07-11 14:34:18 * HTTPS connection to 192.168.10.20:8080 (0) | SSL connection failed. | 2016-07-11 14:34:18 |
| [2016-07-11 16:19:53] |
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Restart Sierra Chart and uncheck Use Proxy Server on the Login window. If you need to use the proxy server, the proxy server must support TLS version 1.2. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-12 14:26:37] |
| buylosellhi - Posts: 60 |
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Thanks for your reply. I unchecked Proxy Server and looks like its connecting now. But I might be connecting to the wrong service. I'm running v.1443 and the only SC data services that I see are "SC Data - All Services" and "SC Forex data FXCM" I'm trying to connect to what used to be "SC Historical Data". Could you please point me in the right direction. My apologies if its been covered elsewhere. I'm getting the error below Checking for new symbol settings for scdataallservices | 2016-07-12 14:16:17 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-07-12 14:16:17 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-07-12 14:16:17 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-07-12 14:16:17 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-07-12 14:16:17 Symbol settings are up-to-date for scdataallservices | 2016-07-12 14:16:25 SC Data - All Services | Connected to data server. | 2016-07-12 14:16:25 A6U16 Renko 16-0-0-x #8 | Reloading chart. | 2016-07-12 14:16:29 SC Data - All Services | Starting real-time market data updates for: A6U16. ID: 1 | 2016-07-12 14:16:29 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: A6U16 | 2016-07-12 14:16:29 SC Data - All Services | Requesting security definition data for: A6U16. ID: 1 | 2016-07-12 14:16:29 Intraday data recording state for symbol A6U16 is set to download 'Pending'. | 2016-07-12 14:16:29 Delaying start of download for A6U16 | 2016-07-12 14:16:29 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-07-12 14:16:30 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-07-12 14:16:30 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-07-12 14:16:30 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-07-12 14:16:30 HD Request # 2 | Downloading Intraday chart data for A6U16 to the file A6U16.scid. Service: cme | 2016-07-12 14:16:34 HD Request # 2 | Download start Date-Time: 2016-07-11 19:01:00.000 | 2016-07-12 14:16:34 HD Request # 2 | Using server: ds6.sierracharts.com port 10149 | 2016-07-12 14:16:34 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-07-12 14:16:34 Socket (4) | Shutdown and closed. | 2016-07-12 14:16:54 HD Request # 2 | Error downloading historical Intraday data for A6U16. The network socket has been closed. Retrying download. | 2016-07-12 14:16:54 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for A6U16 | 2016-07-12 14:16:54 HD Request # 3 | Downloading Intraday chart data for A6U16 to the file A6U16.scid. Service: cme | 2016-07-12 14:16:54 HD Request # 3 | Download start Date-Time: 2016-07-11 19:01:00.000 | 2016-07-12 14:16:54 HD Request # 3 | Using server: ds1.sierracharts.com port 10149 | 2016-07-12 14:16:54 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-07-12 14:16:54 Socket (5) | Shutdown and closed. | 2016-07-12 14:17:14 HD Request # 3 | Error downloading historical Intraday data for A6U16. The network socket has been closed. Retrying download. | 2016-07-12 14:17:14 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for A6U16 | 2016-07-12 14:17:14 HD Request # 4 | Downloading Intraday chart data for A6U16 to the file A6U16.scid. Service: cme | 2016-07-12 14:17:14 HD Request # 4 | Download start Date-Time: 2016-07-11 19:01:00.000 | 2016-07-12 14:17:14 HD Request # 4 | Using server: ds6.sierracharts.com port 10149 | 2016-07-12 14:17:14 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-07-12 14:17:14 Socket (6) | Shutdown and closed. | 2016-07-12 14:17:34 HD Request # 4 | Error downloading historical Intraday data for A6U16. The network socket has been closed. Retrying download. | 2016-07-12 14:17:34 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for A6U16 | 2016-07-12 14:17:34 HD Request # 4 | Intraday download COMPLETE for A6U16. Completion time: 20s. Unique request ID: 1 | 2016-07-12 14:17:34 Removed historical data download ID 1 | 2016-07-12 14:17:34 Real-time Intraday chart data file updates started for A6U16 | 2016-07-12 14:17:34 Intraday chart data file opened for A6U16 | 2016-07-12 14:17:34 |
| [2016-07-12 16:56:45] |
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"SC Data - All Services" has replaced "SC Historical Data". You are encountering historical data download errors: HD Request # 4 | Error downloading historical Intraday data for A6U16. The network socket has been closed. Retrying download. | 2016-07-12 14:17:34 Refer to the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-12 16:57:13
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| [2016-07-13 03:20:08] |
| buylosellhi - Posts: 60 |
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Thanks for the link. I'm now able to download individual contracts but continuous contract is still not working
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| [2016-07-13 03:59:04] |
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but continuous contract is still not working
Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-13 14:47:37] |
| buylosellhi - Posts: 60 |
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here you go... http://www.sierrachart.com/image.php?Image=1468421217577.png |
| [2016-07-13 15:58:38] |
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The Continuous Contract option is not enabled for that chart. Follow the step-by-step instructions here: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#UsingContinuousFuturesContractCharts Also follow step 15 if necessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-13 17:47:58] |
| buylosellhi - Posts: 60 |
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Oops ! my apologies... I tried so many different variations since yesterday that I forgot to turn that one when I opened a new chart this morning. All working great - thanks again for your help |
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