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Direct MessagesDate/Time: Thu, 02 May 2024 22:49:18 +0000
data issue for eurex??
View Count: 630
| [2016-07-11 07:45:46] |
| user40663 - Posts: 54 |
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hey guys any reports of data issue for eurex - dax etc?? seems to have frozen at times and bar timer seems out of whack with real time. thanks |
| [2016-07-11 07:47:15] |
| user40663 - Posts: 54 |
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for example - real time showing 946am (germany) hourly chart showing 25m left till end of bar? tried a screen shot but it wouldn't include clock i put onto screen. |
| [2016-07-11 07:50:52] |
| Leo33 - Posts: 73 |
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My EUREX feeds are showing extremely light volume ??? Something is odd with feed, exchange or the market ?? Date Time Of Last Edit: 2016-07-11 07:52:32
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| [2016-07-11 07:52:35] |
| user40663 - Posts: 54 |
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definitely playing up, but i don't know how to cross check - do u?
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| [2016-07-11 07:56:50] |
| user40663 - Posts: 54 |
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seems as though things may have come back to normal( possible), but definitely was some sort of glitch just now
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| [2016-07-11 07:57:29] |
| Leo33 - Posts: 73 |
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ok volume is picking up now. There is still a problem with the Bund Best Bid Offer prices, but that's not critical for me |
| [2016-07-11 08:04:56] |
| user40663 - Posts: 54 |
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no me neither but would like to know what happened in last 30m or so.
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| [2016-07-11 08:14:11] |
| Leo33 - Posts: 73 |
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Since my Bund feed is still wrong [with a feed problem similar to one confirmed by Sierra in the past] my guess is a BarChart feed problem ....cant be sure though ??
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| [2016-07-11 08:19:56] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-11 08:54:57] |
| Leo33 - Posts: 73 |
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GBL-201609-DTB seems ok now 9:54 GMT
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| [2016-07-11 08:59:32] |
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The problem is now resolved and we have communicated to Barchart the seriousness of these ongoing issues with EUREX. We have patched the missing and incomplete data. Follow the instructions here to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-12 05:56:22] |
| user40663 - Posts: 54 |
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I didn't know there has been an issue with EUREX. What has it been exactly? |
| [2016-07-12 05:57:45] |
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We do not know what the underlying problem was other than it appeared to be a Barchart server problem. They said they made some change which should resolve it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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