Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 02:23:55 +0000



CTZ3 Intraday Data Missing

View Count: 1376

[2013-07-16 13:02:38]
Marmany - Posts: 303
SC V996 Transact GSP Feed
Only able to obtain the last days data for CTZ3 on an intraday chart. Have tried Edit / Delete All Data and Download, this clears the chart and starts re-building from the current bar but no historic data is shown on the intraday chart.

Please investigate.
[2013-07-16 18:20:10]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Please go to the chart and select Edit >>Delete All Data and Download.

Update: There is some missing data at the current time. Not more than 20 minutes but this will be resolved at the end of the day today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-16 18:26:12
[2013-07-16 20:30:27]
Sierra Chart - Max - Posts: 5592
The missing data has been patched. Please reload the chart by following the steps here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData
Sierra Chart Support

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account