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Date/Time: Mon, 29 Apr 2024 13:34:34 +0000



Problems trading the Forex Currecy Pairs in Futures

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[2016-07-05 20:31:47]
User292365 - Posts: 20
Hi,

I'm having problems trading forex currency pairs.

When I go to Find Symbol and click under "Forex," I see all the currency pairs...

AUDCAD
AUDCHF
AUDNZD
etc...

When I open up the charts, these charts look just like the charts in the SPOT market (I trade the SPOT market with FXCM), which is great!

But when I open up these currency pairs in the futures market and try to trade them, I am not able to. This is the message I'm getting:

CQG order update (Rejected). Info: Symbol is incorrect or not defined. Internal Order ID: 12967. Service Order ID: (none). Symbol: AUDUSD | 2016-07-05 16:25:45 *


What am I missing? How can I trade these currency pairs?

As usual, thank you for all the help! :)
[2016-07-05 22:43:30]
Sierra Chart Engineering - Posts: 104368
You cannot trade those particular symbols when using CQG. You need to use the Direct FX symbols which you will see in File >> Find Symbol.

You also need to contact your broker and make sure that your CQG account is enabled/authorized for Direct FX.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-07-05 22:44:53]
Sierra Chart Engineering - Posts: 104368
Disregard the prior message. We see you want to trade futures.

You need to use the currency futures symbols in File >> Find Symbol >> Futures.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-05 22:45:15

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