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Direct MessagesDate/Time: Mon, 06 May 2024 03:09:31 +0000
Market Depth Historical Graph study - NOT WORKING
View Count: 1694
| [2016-07-04 04:26:54] |
| User299392 - Posts: 216 |
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It just does not populate. Not sure what else to tell about it. It was, however, working only until I updated the application with the latest release 1437. PLEASE HELP! |
| [2016-07-04 05:22:54] |
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We will be sorting this out with AMP, this coming week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-08 00:31:30] |
| User299392 - Posts: 216 |
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Any luck with sorting this out with AMP?
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| [2016-07-13 07:27:28] |
| User299392 - Posts: 216 |
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This still does not seem to be working any too good. Can you please look into this? |
| [2016-07-13 17:48:59] |
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You need to have a direct Sierra Chart account: https://www.sierrachart.com/index.php?page=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-13 19:26:08] |
| User299392 - Posts: 216 |
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I do not mind but I get a break in monthly fees when I come via AMP. So, are you saying that if I come via AMP - I will not get this feature?
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| [2016-07-13 20:44:14] |
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Yes
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-13 23:36:25] |
| User299392 - Posts: 216 |
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Ok; let me ask these 2 finally - 1. Will you be able to extend the same discount that AMP does if I come directly to SC to avail this feature? 2. Are there going to be more such features in future where direct SC account will have it and not the ones who come via AMP? |
| [2016-07-14 01:36:09] |
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1. Yes this happens automatically but it is a gradual discount. You actually get more of a discount over time. It is called the long-term user discount: https://www.sierrachart.com/index.php?page=doc/Packages.php#LongTermUserDiscount 2. Yes, probably so. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-14 09:25:10] |
| User299392 - Posts: 216 |
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1. Does the Long Term Discount apply to the direct SC user account or it applies to the AMP routed SC accounts too? 2. Also, if I have an old direct account, which I do not use anymore - will the monthly payment on that account qualify for the long term discounts if I start to reuse that one? My old SC Direct Account username is = Amir Panjwani See - please if I qualify for the long term discount on this one? 3. Lastly, after how many months of payments - does the long term discount start applying? |
| [2016-07-14 09:53:52] |
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1. This only applies to a direct Sierra Chart account. 2. Any payments on an old account will still apply to the long-term user discount. 3. It starts after 1 month for a new account. Since you have an existing account, it will apply right away. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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