Support Board
Date/Time: Fri, 09 May 2025 16:06:24 +0000
Every day the holes in the graph occur
View Count: 1026
| [2016-07-03 08:05:40] |
| User39949 - Posts: 25 |
|
Every day the holes in the graph occur. They begin at the time when I switch off the Platform and the End at two o´clock of Central European Time. The upgrade to the actual version of Sierrachart 1434 didn´t help. This problem has started three weeks ago. My datafeed is Rithmic. You can see it in the picture.
Date Time Of Last Edit: 2016-07-03 08:09:26
|
 Screenshot - 30. 6. 2016 , 15_33_15.png / V - Attached On 2016-07-03 08:05:27 UTC - Size: 97.25 KB - 308 views |
| [2016-07-03 16:06:40] |
| Viacheslav Malafeev - Posts: 88 |
|
What about F5-Session Times?
|
| [2016-07-03 19:10:49] |
| User27701 - Posts: 9 |
|
Session Times is right.You can see it in the picture:
|
| Screenshot - 3. 7. 2016 , 21_06_31.png / V - Attached On 2016-07-03 19:10:46 UTC - Size: 39.67 KB - 310 views |
| [2016-07-03 22:17:33] |
| |
|
Follow through the step-by-step instructions to re-download the missing data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Make sure you follow through all of the steps including updating the Symbol Settings. And be sure to re-download all the data in the chart with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: