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Date/Time: Sun, 28 Apr 2024 00:48:43 +0000



Every day the holes in the graph occur

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[2016-07-03 08:05:40]
User39949 - Posts: 25
Every day the holes in the graph occur. They begin at the time when I switch off the Platform and the End at two o´clock of Central European Time. The upgrade to the actual version of Sierrachart 1434 didn´t help. This problem has started three weeks ago. My datafeed is Rithmic. You can see it in the picture.
Date Time Of Last Edit: 2016-07-03 08:09:26
imageScreenshot - 30. 6. 2016 , 15_33_15.png / V - Attached On 2016-07-03 08:05:27 UTC - Size: 97.25 KB - 270 views
[2016-07-03 16:06:40]
Viacheslav Malafeev - Posts: 88
What about F5-Session Times?
[2016-07-03 19:10:49]
User27701 - Posts: 9
Session Times is right.You can see it in the picture:
imageScreenshot - 3. 7. 2016 , 21_06_31.png / V - Attached On 2016-07-03 19:10:46 UTC - Size: 39.67 KB - 266 views
[2016-07-03 22:17:33]
Sierra Chart Engineering - Posts: 104368
Follow through the step-by-step instructions to re-download the missing data:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

Make sure you follow through all of the steps including updating the Symbol Settings.

And be sure to re-download all the data in the chart with Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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