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Precious metal chart not updated to current day

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[2016-07-02 07:31:45] #1 [Go To First Post]
User457299 - Posts: 38
Hi My Palladium and Platinum chart is updated until 10/6/2016. Below is my message log. Are you able to help on that? XPDUSD [M] 1 Min #3 \| Reloading chart. \| 2016-07-02 15:14:22 HD Request # 68 \| Downloading Historical Daily chart data for XPDUSD. Starting date: 2016-02-11. Service: fxcm \| 2016-07-02 15:14:22 HD Request # 68 \| Using server: ds5.sierracharts.com port 10149 \| 2016-07-02 15:14:22 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2016-07-02 15:14:22 Socket (305) \| Connected. \| 2016-07-02 15:14:22 HD Request # 68 \| Sending historical data logon request message. \| 2016-07-02 15:14:22 HD Request # 68 \| Requesting historical Daily data starting at 2016-02-11. \| 2016-07-02 15:14:23 HD Request # 68 \| Decompressing data. \| 2016-07-02 15:14:24 HD Request # 68 \| Receiving historical Daily data for XPDUSD starting at 2016-02-11 \| 2016-07-02 15:14:24 Writing historical Daily data for XPDUSD to the file XPDUSD.dly \| 2016-07-02 15:14:24 Socket (305) \| Shutdown and closed. \| 2016-07-02 15:14:24 The network socket for historical data has been closed. \| 2016-07-02 15:14:24 HD Request # 68 \| Received 86 records from 2016-02-11 00:00:00 to 2016-06-10 00:00:00 (121.0 days) and wrote 86 records for XPDUSD \| 2016-07-02 15:14:24 HD Request # 68 \| Daily download COMPLETE for XPDUSD. Completion time: 2s. Unique request ID: 72 \| 2016-07-02 15:14:24 Removed historical data download ID 72 \| 2016-07-02 15:14:24 XPDUSD [M] Daily #3 \| Reloading chart. \| 2016-07-02 15:14:24 XPTUSD [M] 1 Min #4 \| Reloading chart. \| 2016-07-02 15:14:28 XPTUSD [M] Daily #4 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XPTUSD.dly \| 2016-07-02 15:14:28 HD Request # 69 \| Downloading Historical Daily chart data for XPTUSD. Starting date: 1966-07-02. Service: fxcm \| 2016-07-02 15:14:28 HD Request # 69 \| Using server: ds3.sierracharts.com port 10149 \| 2016-07-02 15:14:28 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2016-07-02 15:14:28 Socket (306) \| Connected. \| 2016-07-02 15:14:29 HD Request # 69 \| Sending historical data logon request message. \| 2016-07-02 15:14:29 HD Request # 69 \| Requesting historical Daily data starting at 1966-07-02. \| 2016-07-02 15:14:29 HD Request # 69 \| Decompressing data. \| 2016-07-02 15:14:29 HD Request # 69 \| Receiving historical Daily data for XPTUSD starting at 1985-07-29 \| 2016-07-02 15:14:29 Writing historical Daily data for XPTUSD to the file XPTUSD.dly \| 2016-07-02 15:14:29 Socket (306) \| Shutdown and closed. \| 2016-07-02 15:14:30 The network socket for historical data has been closed. \| 2016-07-02 15:14:30 HD Request # 69 \| Received 7777 records from 1985-07-29 00:00:00 to 2016-06-10 00:00:00 (30.9 years) and wrote 7777 records for XPTUSD \| 2016-07-02 15:14:30 HD Request # 69 \| Daily download COMPLETE for XPTUSD. Completion time: 2s. Unique request ID: 73 \| 2016-07-02 15:14:30 Removed historical data download ID 73 \| 2016-07-02 15:14:30 XPTUSD [M] Daily #4 \| Reloading chart. \| 2016-07-02 15:14:30 XPTUSD [M] Daily #4 \| Reloading chart. \| 2016-07-02 15:14:39 HD Request # 70 \| Downloading Historical Daily chart data for XPDUSD. Starting date: 2016-01-08. Service: fxcm \| 2016-07-02 15:20:12 HD Request # 70 \| Using server: ds4.sierracharts.com port 10149 \| 2016-07-02 15:20:12 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2016-07-02 15:20:12 Socket (310) \| Connected. \| 2016-07-02 15:20:12 HD Request # 70 \| Sending historical data logon request message. \| 2016-07-02 15:20:12 HD Request # 70 \| Requesting historical Daily data starting at 2016-01-08. \| 2016-07-02 15:20:13 HD Request # 70 \| Decompressing data. \| 2016-07-02 15:20:13 HD Request # 70 \| Receiving historical Daily data for XPDUSD starting at 2016-01-08 \| 2016-07-02 15:20:13 Writing historical Daily data for XPDUSD to the file XPDUSD.dly \| 2016-07-02 15:20:13 Socket (310) \| Shutdown and closed. \| 2016-07-02 15:20:13 The network socket for historical data has been closed. \| 2016-07-02 15:20:13 HD Request # 70 \| Received 110 records from 2016-01-08 00:00:00 to 2016-06-10 00:00:00 (155.0 days) and wrote 110 records for XPDUSD \| 2016-07-02 15:20:13 HD Request # 70 \| Daily download COMPLETE for XPDUSD. Completion time: 0s. Unique request ID: 74 \| 2016-07-02 15:20:13 Removed historical data download ID 74 \| 2016-07-02 15:20:13 XPDUSD [M] Daily #3 \| Reloading chart. \| 2016-07-02 15:20:14 XPDUSD [M] Daily #3 \| Text editing operation is now complete. Reloading chart. \| 2016-07-02 15:21:11 XPDUSD [M] Daily #3 \| Reloading chart. \| 2016-07-02 15:21:11 XPTUSD [M] Daily #4 \| Reloading chart. \| 2016-07-02 15:22:21 Intraday data recording state for symbol XPTUSD is set to download 'Pending'. \| 2016-07-02 15:22:35 HD Request # 71 \| Downloading Intraday chart data for XPTUSD to the file XPTUSD.scid. Service: fxcm \| 2016-07-02 15:22:35 HD Request # 71 \| Download start Date-Time: 2016-06-10 14:59:59.000 \| 2016-07-02 15:22:35 HD Request # 71 \| Disabling Intraday chart updating for symbol during historical data download. \| 2016-07-02 15:22:35 HD Request # 71 \| Using server: ds5.sierracharts.com port 10149 \| 2016-07-02 15:22:35 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2016-07-02 15:22:35 Socket (312) \| Connected. \| 2016-07-02 15:22:35 HD Request # 71 \| Sending historical data logon request message. \| 2016-07-02 15:22:35 HD Request # 71 \| Requesting Intraday data. Start Date-Time: 2016-06-10 14:59:59. Record interval: 1. Symbol: XPTUSD \| 2016-07-02 15:22:36 HD Request # 71 \| Decompressing data. \| 2016-07-02 15:22:36 HD Request # 71 \| Receiving Intraday data for XPTUSD starting at 2016-06-10 15:01:05 \| 2016-07-02 15:22:36 HD Request # 71 \| Truncating file to starting Date-Time of 2016-06-10 14:59:59 \| 2016-07-02 15:22:36 HD Request # 71 \| Timestamp of first Intraday data file record written: 2016-06-10 15:01:05 \| 2016-07-02 15:22:36 Socket (312) \| Shutdown and closed. \| 2016-07-02 15:22:37 The network socket for historical data has been closed. \| 2016-07-02 15:22:37 HD Request # 71 \| Received 2167 records from 2016-06-10 15:01:05 to 2016-06-11 04:53:24 (13.9 hours) and wrote 2167 records for XPTUSD \| 2016-07-02 15:22:37 HD Request # 71 \| Intraday download COMPLETE for XPTUSD. Completion time: 2s. Unique request ID: 75 \| 2016-07-02 15:22:37 Removed historical data download ID 75 \| 2016-07-02 15:22:37 Real-time Intraday chart data file updates started for XPTUSD \| 2016-07-02 15:22:37 HD Request # 71 \| Enabling Intraday chart updating for symbol. \| 2016-07-02 15:22:37 HD Request # 71 \| Reloading Intraday charts for XPTUSD \| 2016-07-02 15:22:37 Reloading all charts with filename: XPTUSD.scid \| 2016-07-02 15:22:37 XPTUSD [M] 15 Min #4 \| Reloading chart. \| 2016-07-02 15:22:37 XPTUSD [M] 15 Min #4 \| Reloading chart. \| 2016-07-02 15:22:46 Thanks Regards Siow

[2016-07-02 10:27:07] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
FXCM is no longer providing real-time data for these particular symbols. However, historical Daily data is still available for them. To receive the historical Daily data, follow the instructions here to Update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After this select Edit >> Download Data for All Historical Charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-07-02 11:30:04] #3 [Go To First Post]
User457299 - Posts: 38
Hi The outcome is still the same. By the way, I am currently on Package 1, will it affect the outcome of downloading the daily historical data. Below is the message log of the Palladium and Platinum. I see the restarting real-time data updates for symbol, it don't seems to have this 2 symbols being updated. SC Forex Data (FXCM) \| Connected to data server. \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: US30. ID: 1 \| 2016-07-02 19:17:55 SC DTC Data \| Connecting to the server ds5.sierracharts.com. Port 10048 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: UK100. ID: 2 \| 2016-07-02 19:17:55 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: AUS200. ID: 3 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: GBPCAD. ID: 4 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: GBPNZD. ID: 5 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: GBPAUD. ID: 6 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: AUDNZD. ID: 7 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: AUDUSD. ID: 8 \| 2016-07-02 19:17:55 SC Forex Data (FXCM) \| Starting real-time market data updates for: XPTUSD. ID: 9 \| 2016-07-02 19:17:55 SC Forex Data (FXCM) \| Subscribing to streaming market data in the service client is not supported. Symbol: XPTUSD \| 2016-07-02 19:17:55 SC Forex Data (FXCM) \| Starting real-time market data updates for: XPDUSD. ID: 10 \| 2016-07-02 19:17:55 SC Forex Data (FXCM) \| Subscribing to streaming market data in the service client is not supported. Symbol: XPDUSD \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: XAUUSD. ID: 11 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: XAGUSD. ID: 12 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: NZDUSD. ID: 13 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: NZDJPY. ID: 14 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: GBPJPY. ID: 15 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: EURUSD. ID: 16 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: AUDCHF. ID: 17 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: AUDJPY. ID: 18 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: USDJPY. ID: 19 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: GBPCHF. ID: 20 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: EURGBP. ID: 21 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: EURJPY. ID: 22 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: JPN225. ID: 23 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: USDSEK. ID: 24 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: USDCHF. ID: 25 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: USDCAD. ID: 26 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: EURCHF. ID: 27 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: EURNZD. ID: 28 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: EURAUD. ID: 29 \| 2016-07-02 19:17:55 SC DTC Data \| Starting real-time market data updates for: GBPUSD. ID: 30 \| 2016-07-02 19:17:55 Socket (36) \| Connected. \| 2016-07-02 19:17:58 SC DTC Data \| Connected to server. \| 2016-07-02 19:17:58 SC DTC Data \| Sending Encoding Request to server \| 2016-07-02 19:17:58 SC DTC Data \| Setting DTC Encoding to Binary VLS \| 2016-07-02 19:17:58 SC DTC Data \| Sending logon request message. \| 2016-07-02 19:17:58 SC DTC Data \| Server Name: SC Realtime Server. \| 2016-07-02 19:17:59 SC DTC Data \| Server protocol version: 7. Client protocol version: 7 \| 2016-07-02 19:17:59 SC DTC Data \| Successfully connected. \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: AUDCHF \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: AUDJPY \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: AUDNZD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: AUDUSD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: AUS200 \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: EURAUD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: EURCHF \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: EURGBP \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: EURJPY \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: EURNZD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: EURUSD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: GBPAUD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: GBPCAD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: GBPCHF \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: GBPJPY \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: GBPNZD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: GBPUSD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: JPN225 \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: NZDJPY \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: NZDUSD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: UK100 \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: US30 \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: USDCAD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: USDCHF \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: USDJPY \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: USDSEK \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: XAGUSD \| 2016-07-02 19:17:59 SC DTC Data \| Restarting real-time data updates for symbol: XAUUSD \| 2016-07-02 19:17:59 Starting downloads for all open Historical Daily data charts. \| 2016-07-02 19:19:34 HD Request # 32 \| Downloading Historical Daily chart data for AUDUSD. Starting date: 2016-06-30. Service: fxcm \| 2016-07-02 19:19:34 HD Request # 32 \| Using server: ds3.sierracharts.com port 10149 \| 2016-07-02 19:19:34 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2016-07-02 19:19:34 Socket (38) \| Connected. \| 2016-07-02 19:19:34 HD Request # 32 \| Sending historical data logon request message. \| 2016-07-02 19:19:34 HD Request # 32 \| Requesting historical Daily data starting at 2016-06-30. \| 2016-07-02 19:19:34 HD Request # 32 \| Decompressing data. \| 2016-07-02 19:19:34 HD Request # 32 \| Receiving historical Daily data for AUDUSD starting at 2016-06-30 \| 2016-07-02 19:19:34 Writing historical Daily data for AUDUSD to the file AUDUSD.dly \| 2016-07-02 19:19:34 Socket (38) \| Shutdown and closed. \| 2016-07-02 19:19:34 The network socket for historical data has been closed. \| 2016-07-02 19:19:34 HD Request # 32 \| Received 2 records from 2016-06-30 00:00:00 to 2016-07-01 00:00:00 (2.0 days) and wrote 2 records for AUDUSD \| 2016-07-02 19:19:34 HD Request # 32 \| Daily download COMPLETE for AUDUSD. Completion time: 0s. Unique request ID: 31 \| 2016-07-02 19:19:34 Removed historical data download ID 31 \| 2016-07-02 19:19:34 HD Request # 60 \| Downloading Historical Daily chart data for XPDUSD. Starting date: 2016-06-09. Service: fxcm \| 2016-07-02 19:19:58 HD Request # 60 \| Using server: ds4.sierracharts.com port 10149 \| 2016-07-02 19:19:58 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2016-07-02 19:19:58 Socket (66) \| Connected. \| 2016-07-02 19:19:58 HD Request # 60 \| Sending historical data logon request message. \| 2016-07-02 19:19:58 XAUUSD [M] Daily #2 \| Reloading chart. \| 2016-07-02 19:19:58 HD Request # 60 \| Requesting historical Daily data starting at 2016-06-09. \| 2016-07-02 19:19:58 HD Request # 60 \| Decompressing data. \| 2016-07-02 19:19:59 HD Request # 60 \| Receiving historical Daily data for XPDUSD starting at 2016-06-09 \| 2016-07-02 19:19:59 Writing historical Daily data for XPDUSD to the file XPDUSD.dly \| 2016-07-02 19:19:59 Socket (66) \| Shutdown and closed. \| 2016-07-02 19:19:59 The network socket for historical data has been closed. \| 2016-07-02 19:19:59 HD Request # 60 \| Received 2 records from 2016-06-09 00:00:00 to 2016-06-10 00:00:00 (2.0 days) and wrote 2 records for XPDUSD \| 2016-07-02 19:19:59 HD Request # 60 \| Daily download COMPLETE for XPDUSD. Completion time: 1s. Unique request ID: 59 \| 2016-07-02 19:19:59 Removed historical data download ID 59 \| 2016-07-02 19:19:59 HD Request # 61 \| Downloading Historical Daily chart data for XPTUSD. Starting date: 2016-06-09. Service: fxcm \| 2016-07-02 19:19:59 HD Request # 61 \| Using server: ds5.sierracharts.com port 10149 \| 2016-07-02 19:19:59 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2016-07-02 19:19:59 XPDUSD Daily #3 \| Reloading chart. \| 2016-07-02 19:19:59 Socket (67) \| Connected. \| 2016-07-02 19:19:59 HD Request # 61 \| Sending historical data logon request message. \| 2016-07-02 19:19:59 HD Request # 61 \| Requesting historical Daily data starting at 2016-06-09. \| 2016-07-02 19:19:59 HD Request # 61 \| Decompressing data. \| 2016-07-02 19:19:59 HD Request # 61 \| Receiving historical Daily data for XPTUSD starting at 2016-06-09 \| 2016-07-02 19:19:59 Writing historical Daily data for XPTUSD to the file XPTUSD.dly \| 2016-07-02 19:19:59 Socket (67) \| Shutdown and closed. \| 2016-07-02 19:19:59 The network socket for historical data has been closed. \| 2016-07-02 19:19:59 HD Request # 61 \| Received 2 records from 2016-06-09 00:00:00 to 2016-06-10 00:00:00 (2.0 days) and wrote 2 records for XPTUSD \| 2016-07-02 19:19:59 HD Request # 61 \| Daily download COMPLETE for XPTUSD. Completion time: 0s. Unique request ID: 60 \| 2016-07-02 19:19:59 Removed historical data download ID 60 \| 2016-07-02 19:19:59 XPTUSD Daily #4 \| Reloading chart. \| 2016-07-02 19:20:00 Thanks. Regards Siow

[2016-07-02 12:07:38] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: I am currently on Package 1, will it affect the outcome of downloading the daily historical data. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package". The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-07-02 12:36:26] #5 [Go To First Post]
User457299 - Posts: 38
After I upgrade to Service Package 3, is the Data/Trade Service setting still FXCM or need to change to other service provider. Beside that, if I want to just analyse Singapore securities with Sierra Chart, are you able to advise which data provider is in partner with SC so that I can subscribe to them on a monthly basis. Thanks.

[2016-07-02 22:17:13] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you are running an older version of Sierra Chart. You should update as soon as you can. The Data Service you will use in Sierra Chart will still be "SC Forex Data (FXCM)". If you require futures data from Singapore, then the Sierra Chart Historical Data Service does provide this data. Here are the symbols: https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Futures#SIMEX We are not aware of any supported service that has Singapore stock data. Other than probably Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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