Support Board
Date/Time: Fri, 09 May 2025 16:32:07 +0000
No Data ZLZ6
View Count: 904
| [2016-06-28 13:15:44] |
| StevieD - Posts: 39 |
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ZLZ6 -- December Soybean Oil No data in Sierra OEC Data Service Z6 data displays in OEC platform Prior contracts display fine in Sierra |
| [2016-06-28 16:13:59] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support |
| [2016-06-28 16:30:34] |
| StevieD - Posts: 39 |
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A simple disconnect and reconnect. ZLZ6, with error, is HD Request #20 File >> Disconnect selected. | 2016-06-28 09:22:27 Disconnected from Open E Cry. | 2016-06-28 09:22:27 Open E Cry: Connecting to serverprod.openecry.com. | 2016-06-28 09:22:29 Open E Cry: Connected. | 2016-06-28 09:22:30 Open E Cry - Starting real-time market data updates for: ESU6 | 2016-06-28 09:22:30 HD Request # 17 - Downloading Intraday chart data for ESU6 to the file ESU6.scid. Service: oec | 2016-06-28 09:22:30 HD Request # 17 - Download start Date-Time: 2016-06-28 09:22:24.0 | 2016-06-28 09:22:30 HD Request # 17 - Using server: ds4.sierracharts.com port 10149 | 2016-06-28 09:22:30 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-06-28 09:22:30 Open E Cry - Starting real-time market data updates for: YMU6 | 2016-06-28 09:22:30 The network socket is connected. | 2016-06-28 09:22:30 HD Request # 17 - Sending historical data logon request message. | 2016-06-28 09:22:30 Open E Cry tick subscription ID: 30 | 2016-06-28 09:22:30 Open E Cry - Starting real-time market data updates for: NQU6 | 2016-06-28 09:22:30 Open E Cry tick subscription ID: 32 | 2016-06-28 09:22:30 Open E Cry - Starting real-time market data updates for: ZLZ6 | 2016-06-28 09:22:30 Open E Cry tick subscription ID: 34 | 2016-06-28 09:22:31 Open E Cry - Starting real-time market data updates for: M6EU6 | 2016-06-28 09:22:31 Open E Cry tick subscription ID: 36 | 2016-06-28 09:22:31 Open E Cry tick subscription ID: 38 | 2016-06-28 09:22:31 HD Request # 17 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:31 HD Request # 17 - Decompressing data. | 2016-06-28 09:22:31 HD Request # 17 - Receiving Intraday data for ESU6 starting at 2016-06-28 09:22:24 | 2016-06-28 09:22:31 HD Request # 17 - Timestamp of first Intraday data file record written: 2016-06-28 09:22:24 | 2016-06-28 09:22:31 The network socket for historical data has been closed. | 2016-06-28 09:22:31 HD Request # 17 - Received 3 records from 2016-06-28 09:22:24 to 2016-06-28 09:22:30 (6.0 seconds) and wrote 3 records for ESU6 | 2016-06-28 09:22:31 HD Request # 17 - Intraday download COMPLETE for ESU6 | 2016-06-28 09:22:31 Real-time Intraday chart data file updates started for ESU6 | 2016-06-28 09:22:31 HD Request # 18 - Downloading Intraday chart data for YMU6 to the file YMU6.scid. Service: oec | 2016-06-28 09:22:31 HD Request # 18 - Download start Date-Time: 2016-06-28 09:22:23.0 | 2016-06-28 09:22:31 HD Request # 18 - Using server: ds5.sierracharts.com port 10149 | 2016-06-28 09:22:31 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-06-28 09:22:31 The network socket is connected. | 2016-06-28 09:22:31 HD Request # 18 - Sending historical data logon request message. | 2016-06-28 09:22:31 HD Request # 18 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:32 HD Request # 18 - Decompressing data. | 2016-06-28 09:22:32 HD Request # 18 - Receiving Intraday data for YMU6 starting at 2016-06-28 09:22:23 | 2016-06-28 09:22:32 HD Request # 18 - Timestamp of first Intraday data file record written: 2016-06-28 09:22:23 | 2016-06-28 09:22:32 The network socket for historical data has been closed. | 2016-06-28 09:22:32 HD Request # 18 - Received 2 records from 2016-06-28 09:22:23 to 2016-06-28 09:22:30 (7.0 seconds) and wrote 2 records for YMU6 | 2016-06-28 09:22:32 HD Request # 18 - Intraday download COMPLETE for YMU6 | 2016-06-28 09:22:32 Real-time Intraday chart data file updates started for YMU6 | 2016-06-28 09:22:32 HD Request # 19 - Downloading Intraday chart data for NQU6 to the file NQU6.scid. Service: oec | 2016-06-28 09:22:32 HD Request # 19 - Download start Date-Time: 2016-06-28 09:22:24.0 | 2016-06-28 09:22:32 HD Request # 19 - Using server: ds3.sierracharts.com port 10149 | 2016-06-28 09:22:32 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-06-28 09:22:32 The network socket is connected. | 2016-06-28 09:22:32 HD Request # 19 - Sending historical data logon request message. | 2016-06-28 09:22:32 Chart #18 has tagged chart #1 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:32 Chart #18 has tagged chart #4 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:32 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:32 HD Request # 19 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:32 HD Request # 19 - Decompressing data. | 2016-06-28 09:22:32 HD Request # 19 - Receiving Intraday data for NQU6 starting at 2016-06-28 09:22:24 | 2016-06-28 09:22:32 HD Request # 19 - Timestamp of first Intraday data file record written: 2016-06-28 09:22:24 | 2016-06-28 09:22:32 The network socket for historical data has been closed. | 2016-06-28 09:22:32 Chart #1 has tagged chart #3 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:33 Chart #1 has tagged chart #3 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:33 HD Request # 19 - Received 4 records from 2016-06-28 09:22:24 to 2016-06-28 09:22:32 (8.0 seconds) and wrote 4 records for NQU6 | 2016-06-28 09:22:33 HD Request # 19 - Intraday download COMPLETE for NQU6 | 2016-06-28 09:22:33 Real-time Intraday chart data file updates started for NQU6 | 2016-06-28 09:22:33 HD Request # 20 - Downloading Intraday chart data for ZLZ6 to the file ZLZ6.scid. Service: oec | 2016-06-28 09:22:33 HD Request # 20 - Download start Date-Time: 2016-06-28 09:22:24.0 | 2016-06-28 09:22:33 HD Request # 20 - Using server: ds4.sierracharts.com port 10149 | 2016-06-28 09:22:33 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-06-28 09:22:33 Chart #11 has tagged chart #14 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:33 The network socket is connected. | 2016-06-28 09:22:33 HD Request # 20 - Sending historical data logon request message. | 2016-06-28 09:22:33 HD Request # 20 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:33 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:33 The network socket for historical data has been closed. | 2016-06-28 09:22:33 HD Request # 20 - Error downloading historical Intraday data for ZLZ6. Historical data file not available for symbol. | 2016-06-28 09:22:33 HD Request # 20 - Received 0 records and wrote 0 records for ZLZ6 | 2016-06-28 09:22:33 HD Request # 20 - Intraday download COMPLETE for ZLZ6 | 2016-06-28 09:22:33 Real-time Intraday chart data file updates started for ZLZ6 | 2016-06-28 09:22:33 HD Request # 21 - Downloading Intraday chart data for M6EU6 to the file M6EU6.scid. Service: oec | 2016-06-28 09:22:33 HD Request # 21 - Download start Date-Time: 2016-06-28 09:21:29.0 | 2016-06-28 09:22:33 HD Request # 21 - Using server: ds5.sierracharts.com port 10149 | 2016-06-28 09:22:33 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-06-28 09:22:33 Chart #14 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:33 The network socket is connected. | 2016-06-28 09:22:34 HD Request # 21 - Sending historical data logon request message. | 2016-06-28 09:22:34 HD Request # 21 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:34 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:34 HD Request # 21 - Decompressing data. | 2016-06-28 09:22:34 HD Request # 21 - Receiving Intraday data for M6EU6 starting at 2016-06-28 09:21:29 | 2016-06-28 09:22:34 HD Request # 21 - Timestamp of first Intraday data file record written: 2016-06-28 09:21:29 | 2016-06-28 09:22:34 The network socket for historical data has been closed. | 2016-06-28 09:22:34 HD Request # 21 - Received 1 record from 2016-06-28 09:21:29 to 2016-06-28 09:21:29 (0.0 seconds) and wrote 1 record for M6EU6 | 2016-06-28 09:22:34 HD Request # 21 - Intraday download COMPLETE for M6EU6 | 2016-06-28 09:22:34 Real-time Intraday chart data file updates started for M6EU6 | 2016-06-28 09:22:34 Chart #17 has tagged chart #7 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:34 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:35 Requesting market depth updates for: ESU6 if supported. | 2016-06-28 09:22:38 Requesting market depth updates for: M6EU6 if supported. | 2016-06-28 09:22:38 Requesting market depth updates for: NQU6 if supported. | 2016-06-28 09:22:38 Requesting market depth updates for: YMU6 if supported. | 2016-06-28 09:22:38 Requesting market depth updates for: ZLZ6 if supported. | 2016-06-28 09:22:38 |
| [2016-06-28 17:00:53] |
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This is now resolved. Re-download the data with Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-28 17:08:57] |
| StevieD - Posts: 39 |
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Done deal! Thank you |
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