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Date/Time: Sun, 05 May 2024 21:52:55 +0000



No Data ZLZ6

View Count: 815

[2016-06-28 13:15:44]
StevieD - Posts: 39
ZLZ6 -- December Soybean Oil

No data in Sierra

OEC Data Service

Z6 data displays in OEC platform

Prior contracts display fine in Sierra
[2016-06-28 16:13:59]
Sierra Chart - Max - Posts: 5605
Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support
[2016-06-28 16:30:34]
StevieD - Posts: 39
A simple disconnect and reconnect.
ZLZ6, with error, is HD Request #20

File >> Disconnect selected. | 2016-06-28 09:22:27
Disconnected from Open E Cry. | 2016-06-28 09:22:27

Open E Cry: Connecting to serverprod.openecry.com. | 2016-06-28 09:22:29
Open E Cry: Connected. | 2016-06-28 09:22:30
Open E Cry - Starting real-time market data updates for: ESU6 | 2016-06-28 09:22:30
HD Request # 17 - Downloading Intraday chart data for ESU6 to the file ESU6.scid. Service: oec | 2016-06-28 09:22:30
HD Request # 17 - Download start Date-Time: 2016-06-28 09:22:24.0 | 2016-06-28 09:22:30
HD Request # 17 - Using server: ds4.sierracharts.com port 10149 | 2016-06-28 09:22:30
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-06-28 09:22:30
Open E Cry - Starting real-time market data updates for: YMU6 | 2016-06-28 09:22:30
The network socket is connected. | 2016-06-28 09:22:30
HD Request # 17 - Sending historical data logon request message. | 2016-06-28 09:22:30
Open E Cry tick subscription ID: 30 | 2016-06-28 09:22:30
Open E Cry - Starting real-time market data updates for: NQU6 | 2016-06-28 09:22:30
Open E Cry tick subscription ID: 32 | 2016-06-28 09:22:30
Open E Cry - Starting real-time market data updates for: ZLZ6 | 2016-06-28 09:22:30
Open E Cry tick subscription ID: 34 | 2016-06-28 09:22:31
Open E Cry - Starting real-time market data updates for: M6EU6 | 2016-06-28 09:22:31
Open E Cry tick subscription ID: 36 | 2016-06-28 09:22:31
Open E Cry tick subscription ID: 38 | 2016-06-28 09:22:31
HD Request # 17 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:31
HD Request # 17 - Decompressing data. | 2016-06-28 09:22:31
HD Request # 17 - Receiving Intraday data for ESU6 starting at 2016-06-28 09:22:24 | 2016-06-28 09:22:31
HD Request # 17 - Timestamp of first Intraday data file record written: 2016-06-28 09:22:24 | 2016-06-28 09:22:31
The network socket for historical data has been closed. | 2016-06-28 09:22:31
HD Request # 17 - Received 3 records from 2016-06-28 09:22:24 to 2016-06-28 09:22:30 (6.0 seconds) and wrote 3 records for ESU6 | 2016-06-28 09:22:31
HD Request # 17 - Intraday download COMPLETE for ESU6 | 2016-06-28 09:22:31
Real-time Intraday chart data file updates started for ESU6 | 2016-06-28 09:22:31

HD Request # 18 - Downloading Intraday chart data for YMU6 to the file YMU6.scid. Service: oec | 2016-06-28 09:22:31
HD Request # 18 - Download start Date-Time: 2016-06-28 09:22:23.0 | 2016-06-28 09:22:31
HD Request # 18 - Using server: ds5.sierracharts.com port 10149 | 2016-06-28 09:22:31
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-06-28 09:22:31
The network socket is connected. | 2016-06-28 09:22:31
HD Request # 18 - Sending historical data logon request message. | 2016-06-28 09:22:31
HD Request # 18 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:32
HD Request # 18 - Decompressing data. | 2016-06-28 09:22:32
HD Request # 18 - Receiving Intraday data for YMU6 starting at 2016-06-28 09:22:23 | 2016-06-28 09:22:32
HD Request # 18 - Timestamp of first Intraday data file record written: 2016-06-28 09:22:23 | 2016-06-28 09:22:32
The network socket for historical data has been closed. | 2016-06-28 09:22:32
HD Request # 18 - Received 2 records from 2016-06-28 09:22:23 to 2016-06-28 09:22:30 (7.0 seconds) and wrote 2 records for YMU6 | 2016-06-28 09:22:32
HD Request # 18 - Intraday download COMPLETE for YMU6 | 2016-06-28 09:22:32
Real-time Intraday chart data file updates started for YMU6 | 2016-06-28 09:22:32

HD Request # 19 - Downloading Intraday chart data for NQU6 to the file NQU6.scid. Service: oec | 2016-06-28 09:22:32
HD Request # 19 - Download start Date-Time: 2016-06-28 09:22:24.0 | 2016-06-28 09:22:32
HD Request # 19 - Using server: ds3.sierracharts.com port 10149 | 2016-06-28 09:22:32
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-06-28 09:22:32
The network socket is connected. | 2016-06-28 09:22:32
HD Request # 19 - Sending historical data logon request message. | 2016-06-28 09:22:32
Chart #18 has tagged chart #1 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:32
Chart #18 has tagged chart #4 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:32
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:32
HD Request # 19 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:32
HD Request # 19 - Decompressing data. | 2016-06-28 09:22:32
HD Request # 19 - Receiving Intraday data for NQU6 starting at 2016-06-28 09:22:24 | 2016-06-28 09:22:32
HD Request # 19 - Timestamp of first Intraday data file record written: 2016-06-28 09:22:24 | 2016-06-28 09:22:32
The network socket for historical data has been closed. | 2016-06-28 09:22:32
Chart #1 has tagged chart #3 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:33
Chart #1 has tagged chart #3 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:33
HD Request # 19 - Received 4 records from 2016-06-28 09:22:24 to 2016-06-28 09:22:32 (8.0 seconds) and wrote 4 records for NQU6 | 2016-06-28 09:22:33
HD Request # 19 - Intraday download COMPLETE for NQU6 | 2016-06-28 09:22:33
Real-time Intraday chart data file updates started for NQU6 | 2016-06-28 09:22:33

HD Request # 20 - Downloading Intraday chart data for ZLZ6 to the file ZLZ6.scid. Service: oec | 2016-06-28 09:22:33
HD Request # 20 - Download start Date-Time: 2016-06-28 09:22:24.0 | 2016-06-28 09:22:33
HD Request # 20 - Using server: ds4.sierracharts.com port 10149 | 2016-06-28 09:22:33
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-06-28 09:22:33
Chart #11 has tagged chart #14 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:33
The network socket is connected. | 2016-06-28 09:22:33
HD Request # 20 - Sending historical data logon request message. | 2016-06-28 09:22:33
HD Request # 20 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:33
Chart #4 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:33
The network socket for historical data has been closed. | 2016-06-28 09:22:33
HD Request # 20 - Error downloading historical Intraday data for ZLZ6. Historical data file not available for symbol. | 2016-06-28 09:22:33
HD Request # 20 - Received 0 records and wrote 0 records for ZLZ6 | 2016-06-28 09:22:33
HD Request # 20 - Intraday download COMPLETE for ZLZ6 | 2016-06-28 09:22:33
Real-time Intraday chart data file updates started for ZLZ6 | 2016-06-28 09:22:33

HD Request # 21 - Downloading Intraday chart data for M6EU6 to the file M6EU6.scid. Service: oec | 2016-06-28 09:22:33
HD Request # 21 - Download start Date-Time: 2016-06-28 09:21:29.0 | 2016-06-28 09:22:33
HD Request # 21 - Using server: ds5.sierracharts.com port 10149 | 2016-06-28 09:22:33
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-06-28 09:22:33
Chart #14 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:33
The network socket is connected. | 2016-06-28 09:22:34
HD Request # 21 - Sending historical data logon request message. | 2016-06-28 09:22:34
HD Request # 21 - Requesting up to 120 days of Intraday data. Record interval: 2 | 2016-06-28 09:22:34
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:34
HD Request # 21 - Decompressing data. | 2016-06-28 09:22:34
HD Request # 21 - Receiving Intraday data for M6EU6 starting at 2016-06-28 09:21:29 | 2016-06-28 09:22:34
HD Request # 21 - Timestamp of first Intraday data file record written: 2016-06-28 09:21:29 | 2016-06-28 09:22:34
The network socket for historical data has been closed. | 2016-06-28 09:22:34
HD Request # 21 - Received 1 record from 2016-06-28 09:21:29 to 2016-06-28 09:21:29 (0.0 seconds) and wrote 1 record for M6EU6 | 2016-06-28 09:22:34
HD Request # 21 - Intraday download COMPLETE for M6EU6 | 2016-06-28 09:22:34
Real-time Intraday chart data file updates started for M6EU6 | 2016-06-28 09:22:34

Chart #17 has tagged chart #7 for full recalculation. Chartbook: U6.cht | 2016-06-28 09:22:34
Chart #7 is performing a full recalculation because it has been tagged. Chartbook: U6.cht | 2016-06-28 09:22:35
Requesting market depth updates for: ESU6 if supported. | 2016-06-28 09:22:38
Requesting market depth updates for: M6EU6 if supported. | 2016-06-28 09:22:38
Requesting market depth updates for: NQU6 if supported. | 2016-06-28 09:22:38
Requesting market depth updates for: YMU6 if supported. | 2016-06-28 09:22:38
Requesting market depth updates for: ZLZ6 if supported. | 2016-06-28 09:22:38
[2016-06-28 17:00:53]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Re-download the data with Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-28 17:08:57]
StevieD - Posts: 39
Done deal!

Thank you

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