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Date/Time: Sun, 05 May 2024 05:20:39 +0000



trial and fxcm real account

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[2016-06-27 17:08:31]
User966439 - Posts: 1
Hi,

I have a Sierra account with AMP and i just opened a new account with 15 days free trial to be able to trade with my fxcm real account.

I use FXCM FIX data trade service settings ' FXCM gave me all credentials.

I try to place an order in live mode (not in trade simulation mode) and a window opened which written :
account is not in poll. Skyp request for acct null.

Where the problem is coming from ? Is my new account not activated ?
[2016-06-27 18:32:32]
Sierra Chart Engineering - Posts: 104368
This looks like an error from FXCM. We need to see the exact error message. Select Trade >> Trade Service Log. Select the line where you see this error message.

Press Copy Selection. Paste the text here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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