Support Board
Date/Time: Fri, 09 May 2025 16:30:03 +0000
trial and fxcm real account
View Count: 697
| [2016-06-27 17:08:31] |
| User966439 - Posts: 1 |
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Hi, I have a Sierra account with AMP and i just opened a new account with 15 days free trial to be able to trade with my fxcm real account. I use FXCM FIX data trade service settings ' FXCM gave me all credentials. I try to place an order in live mode (not in trade simulation mode) and a window opened which written : account is not in poll. Skyp request for acct null. Where the problem is coming from ? Is my new account not activated ? |
| [2016-06-27 18:32:32] |
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This looks like an error from FXCM. We need to see the exact error message. Select Trade >> Trade Service Log. Select the line where you see this error message. Press Copy Selection. Paste the text here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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