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Direct MessagesDate/Time: Sun, 05 May 2024 03:28:38 +0000
The "Purchase" page is not working.
View Count: 696
| [2016-06-27 11:33:18] |
| User349605 - Posts: 11 |
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Hello, I want to buy your service, however the "Purchase" page seems not work. I choose Package 3, 12 months, however, the savings shows 0.00. Please fix it, thanks. Fanhow "Your Account is enabled for the Long Term User Discount. Usage Time is discounted by 0%. For every month of usage time purchased in the past, you get a discount of 1%. The Maximum discount is 36% Cost: $288.00 USD, a total savings of $0.00 USD (0.00%), $24.00 USD/month." Date Time Of Last Edit: 2016-06-27 11:33:38
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| [2016-06-27 16:20:30] |
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We are in the process of moving to an updated payment process, and have updated how discounts work. Since this is the 1st payment for your 1st month, there is no discount, as you have not purchased any usage time before. For more information, please see: https://www.sierrachart.com/index.php?page=doc/Packages.php#LongTermUserDiscount Sierra Chart Support |
| [2016-06-27 16:42:28] |
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Disregard the prior response. We apologize for this. We will have this solved today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-28 02:01:54] |
| User349605 - Posts: 11 |
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Thank you. Originally, I want to compare which currency is better for me. (USD/EUR) However, when I choose EUR, the pricing didn't have any change, still in USD. OK, fine, I decide to use USD to purchase. Anyway, thanks. |
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