Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 14:25:17 +0000



Problem with TPO chart array.

View Count: 946

[2016-06-24 19:50:32]
jdconner - Posts: 27
Software version: 1433 | 2016-06-24 14:44:51
Uses New Spreadsheets | 2016-06-24 14:44:51
Usage end date: 2016-07-16 | 2016-06-24 14:44:51
Enabled for: Advanced Features. | 2016-06-24 14:44:51
Enabled for: Advanced Features 2. | 2016-06-24 14:44:51
Enabled for: Sierra Chart Historical Data Service. | 2016-06-24 14:44:51
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-24 14:44:51
Current selected Data/Trading service: Interactive Brokers | 2016-06-24 14:44:51
Chart Update Interval: 500 | 2016-06-24 14:44:51
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-06-24 14:44:51
2016-06-24 14:44:51 Local computer time | 2016-06-24 14:44:51
2016-06-24 19:44:51 Local computer time in UTC | 2016-06-24 14:44:51
2016-06-24 14:44:51 Local computer time in SC Time Zone | 2016-06-24 14:44:51
2016-06-24 16:54:46 Server time in UTC | 2016-06-24 14:44:51
Local computer UTC time and Server UTC time difference: 4 seconds. | 2016-06-24 14:44:51
Program path: C:\SierraChart\ | 2016-06-24 14:44:51
Data Files path: C:\SierraChart\Data\ | 2016-06-24 14:44:51
OS Version Number: 6.2 | 2016-06-24 14:44:51
Locale Setting: C | 2016-06-24 14:44:51

Interactive Brokers | Using primary service for historical data for ES-201609-GLOBEX | 2016-06-24 14:44:59
ES-201609-GLOBEX [CV] #1 | Reloading chart. | 2016-06-24 14:44:59
Interactive Brokers | Using primary service for historical data for ES-201609-GLOBEX | 2016-06-24 14:45:00
ES-201609-GLOBEX [CV] 30 Min #3 | Reloading chart. | 2016-06-24 14:45:00
Chart #3 has tagged chart #1 for full recalculation. Chartbook: SP1.cht | 2016-06-24 14:45:01
Chart #3 has tagged chart #1 for full recalculation. Chartbook: SP1.cht | 2016-06-24 14:45:01
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-06-24 14:45:02 *
ES-201609-GLOBEX [CV] #1 | Performing a full recalculation because it has been tagged. Chartbook: SP1.cht | 2016-06-24 14:45:02


I overlay a 30 min chart to the TPO chart. It works fine with version 1410, I'm now using the newest version.

Thanks
JDConner
[2016-06-26 22:11:27]
Sierra Chart Engineering - Posts: 104368
We will test this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-27 09:22:41]
Sierra Chart Engineering - Posts: 104368
We cannot duplicate this. We will need to get the Chartbook from you where this problem is occurring. Follow the instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-07-05 01:57:39]
jdconner - Posts: 27
I think I found the problem. When I copy chart drawings (horizontal only) from a different chartbook, I have this problem. When I take them off the problem disappears.

Thanks
JDConner
attachmentTPO TEST.cht - Attached On 2016-07-05 01:52:56 UTC - Size: 94.74 KB - 246 views
Attachment Deleted.
[2016-07-05 05:11:48]
Sierra Chart Engineering - Posts: 104368
The problem is you are using the Study/Price Overlay study to overlay a TPO Profile chart. This does not work. That is the source of the error message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-07-05 13:27:34]
jdconner - Posts: 27
Software version: 1439 | 2016-07-05 08:21:47
Uses New Spreadsheets | 2016-07-05 08:21:47
Usage end date: 2016-07-16 | 2016-07-05 08:21:47
Enabled for: Advanced Features. | 2016-07-05 08:21:47
Enabled for: Advanced Features 2. | 2016-07-05 08:21:47
Enabled for: Sierra Chart Historical Data Service. | 2016-07-05 08:21:47
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-07-05 08:21:47
Current selected Data/Trading service: Interactive Brokers | 2016-07-05 08:21:47
Chart Update Interval: 500 | 2016-07-05 08:21:47
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-07-05 08:21:47
2016-07-05 08:21:47 Local computer time | 2016-07-05 08:21:47
2016-07-05 13:21:47 Local computer time in UTC | 2016-07-05 08:21:47
2016-07-05 08:21:47 Local computer time in SC Time Zone | 2016-07-05 08:21:47
2016-07-05 13:11:49 Server time in UTC | 2016-07-05 08:21:47
Local computer UTC time and Server UTC time difference: 7 seconds. | 2016-07-05 08:21:47
Program path: C:\SierraChart\ | 2016-07-05 08:21:47
Data Files path: C:\SierraChart\Data\ | 2016-07-05 08:21:47
OS Version Number: 6.2 | 2016-07-05 08:21:47
Locale Setting: C | 2016-07-05 08:21:47

Interactive Brokers | Using primary service for historical data for ES-201609-GLOBEX | 2016-07-05 08:22:00
ES-201609-GLOBEX [CV] #1 | Reloading chart. | 2016-07-05 08:22:00
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *
| TPO Profile Chart DateTime: Array is unallocated. | 2016-07-05 08:22:00 *

The only studies that can be used on a chart containing the TPO Profile Chart study are the following:

Volume by Price
Countdown Timer
Current Price Line
Study/Price Overlay

Other studies will not function correctly on these types of charts.

This is what your doc's say. It used to work in past versions.
attachmentTPO TEST.cht - Attached On 2016-07-05 13:24:12 UTC - Size: 29.63 KB - 247 views
[2016-07-05 17:34:07]
Sierra Chart Engineering - Posts: 104368
The problem is you are using the Study/Price Overlay study to overlay a TPO Profile Chart. That cannot work and has never been supported. Although in the next release, the error message which is occurring from that case has been prevented.

It is OK to use the Study/Price Overlay study to overlay some other study onto a TPO Profile chart though.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-05 17:35:39

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account