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Date/Time: Thu, 02 May 2024 18:17:30 +0000



Record has been filtered due to large range while loading Intraday data for DAX.IND.ETR_T1

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[2016-06-24 11:07:04]
User837624 - Posts: 16
Hi,
I have several charts plotting DAX Cash data from Teletrader in different timeframes. One of these charts is not updating itself today (others work OK). Looks like this may be related to one of the indicators attached to this chart - VbP.
When the DAX opened today (Sierra was already running) I got and error message. And I get the same error when pressing "Ins" key to reload the chart. Is this a bug or can this be fixed by tweaking settings for VbP?
If just one "record was filtered" it would be OK, but I have a chart (and the indicator) that is simply not working today at all...

Thank you,
Andrei

DAX.IND.ETR_T105 5 Min #2 | Reloading chart. | 2016-06-24 07:10:42
TeleTrader | Using primary service for historical data for DAX.IND.ETR_T105 | 2016-06-24 07:10:42
Record has been filtered due to large range while loading Intraday data for DAX.IND.ETR_T105 | 2016-06-24 07:11:25 *
DAX.IND.ETR_T105 5 Min #2 | Reloading chart. | 2016-06-24 08:10:36
TeleTrader | Using primary service for historical data for DAX.IND.ETR_T105 | 2016-06-24 08:10:36
Record has been filtered due to large range while loading Intraday data for DAX.IND.ETR_T105 | 2016-06-24 08:11:20 *
[2016-06-24 11:43:09]
Sierra Chart Engineering - Posts: 104368
The solution to this is to increase the Chart >> Chart Settings >> Tick Size setting for the affected charts. Try multiplying it by 2 or 4.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2016-06-24 12:11:50]
User837624 - Posts: 16
Thanks!

Change from 0.01 to 0.02 did the trick! I still get the same error message in the log, but the chart and VbP both work OK.

Thanks again,
Andrei

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