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Date/Time: Sun, 05 May 2024 00:13:45 +0000



another provide of ITALY 40?

View Count: 875

[2016-06-23 18:36:10]
User60358 - Posts: 47
ITALY 40 with FXCM doesnt work since 3 days!!!!! Do you have another provider for this data?
[2016-06-23 18:39:39]
Sierra Chart Engineering - Posts: 104368
Possibly see if Interactive Brokers supports it:
https://www.interactivebrokers.com/en/home.php


Interactive Brokers is supported by Sierra Chart:
Interactive Brokers Trading Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-24 16:46:15]
User60358 - Posts: 47
I can't to connect to interactive broker, I'not able. Please, I work with Italy 40 and I have a damgae in this days, but I pay for your service, isn'nt right?. So, can you set my Sierra to connect with IB? I beg yor help, thanks
[2016-06-24 17:35:37]
Sierra Chart Engineering - Posts: 104368
Do you have an Interactive Brokers account?

Do you know what the equivalent futures contract is for this market?

We have added an additional week of usage time to your account due to the interruption and as a last resort we can always issue a refund or we can take the existing usage time and put it as a credit balance on your account for future use.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-25 08:03:52]
User60358 - Posts: 47
Thanks a lot. No, I haven't an IB account, but I now they have got future su Italy 40, to me is good And no, I don't want refund, please extend my usage time as a refund. I waited for your news , what I have to do to connect to IB , but I don't want open a trading account with them, only data.
[2016-06-26 22:11:03]
Sierra Chart Engineering - Posts: 104368
We have given your account a time extension. However, you will need to open an account with Interactive Brokers to access the data.

You need to contact them and find out what their account requirements are.

Here are the setup instructions:
Interactive Brokers Trading Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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