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Date/Time: Sun, 05 May 2024 00:24:20 +0000



I have sent message log

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[2016-06-21 14:25:19]
User384631 - Posts: 3
I have sent my message log. Failure to connect. Windows error code 10061
[2016-06-21 17:41:24]
Sierra Chart Engineering - Posts: 104368
We see you are having trouble connecting to Rithmic. This appears to be an ISP issue from what we have heard. Several users are affected.

We do not like to recommend this procedure but could you restart your computer and then try connecting again. Rithmic has made some changes and apparently it may help to do a DNS flush which will happen with a restart of your computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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