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Date/Time: Thu, 02 May 2024 20:18:17 +0000



Is the new CTS data integration for Sierra Chart completed and available?

View Count: 1066

[2016-06-20 19:02:31]
Integral Trader - Posts: 33
I'm wondering about the current status of the new CTS Data Integration for Sierra Charts.

Is the new service available ?

Thanks
[2016-06-20 20:06:15]
Sierra Chart Engineering - Posts: 104368
This is actively being worked on this week and we hopefully should be ready for testing soon. So please check back with us in about in about two weeks if you would like to be part of the testing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-20 20:34:26]
Integral Trader - Posts: 33
Thank you,

I'd like to be part of the testing so I will check back in 2 weeks.

Thanks
[2016-07-08 23:13:53]
Integral Trader - Posts: 33
Just checking back in to see if testing is ready to start as instructed a few weeks ago.

Thank you,
[2016-07-08 23:20:54]
Sierra Chart Engineering - Posts: 104368
No this is not going to be ready for 2 to 4 weeks. It is more involved than we expected. We apologize for that.

And as usual, we always have other things come up which take higher priority. Including working on this issue with CTS order handling across instances of Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-08 23:21:17
[2016-07-08 23:22:33]
Integral Trader - Posts: 33
Thank you and I fully understand.

I will check back in 6-8 weeks.
[2016-07-09 00:34:33]
Sierra Chart Engineering - Posts: 104368
It will not be that long. You can check back sooner. Would be fine to check back in about three weeks.

We are determined to work on this again next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-09 00:34:44
[2016-07-09 01:08:38]
Integral Trader - Posts: 33
OK, will do.

Thank you
[2016-08-02 17:28:16]
ejtrader - Posts: 688
Wondering if this is going to be available soon. Interested in trying out.

Thanks
[2016-08-02 19:03:27]
Sierra Chart Engineering - Posts: 104368
We got delayed the last couple of weeks working on the Sierra Chart Exchange Data Feed. But we think we can probably get this out for testing next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-18 02:40:17]
Integral Trader - Posts: 33
Just checking in again to stay in touch. Any update?

Thank you,
[2016-08-18 04:41:21]
Sierra Chart Engineering - Posts: 104368
We are just about to release this for testing. Just give a few more days. But we might be able to have this out in a day or two.

Contact us here and request a CTS demo username and password:
https://www.sierrachart.com/usercp.php?page=SupportTickets

We are not sure this was made clear, but this feature does require using the Sierra Chart Exchange Data Feed for market data. This is explained in detail here:
Introduction to DTC Server and Multiple Sierra Chart Instances | Post: 84982

We can provide that to you at no charge for about a month and a half for testing purposes. But it is important, that you do testing. We should be ready to go comfortably with this next week.

However, live trading requires more work on our side because we have to work on some encryption related tasks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-19 00:13:59]
Integral Trader - Posts: 33
Thank you,

Sounds like a very good solution at a very attractive cost.

When should I go to the link and request a CTS demo name, etc.

Now or in a few days?

Thanks

Kim
[2016-08-21 07:50:30]
Sierra Chart Engineering - Posts: 104368
Nothing further to do. We are setting this up for you. We hope to have this ready on Tuesday.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-21 07:50:57
[2016-08-21 12:49:25]
Integral Trader - Posts: 33
Perfect, thank you !

Cheers
[2016-08-23 02:48:49]
Sierra Chart Engineering - Posts: 104368
There is currently a problem we are looking into relating to order fills. This is going to be delayed a couple of days. Kind of looks like a problem on the CTS side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-23 18:22:33]
Sierra Chart Engineering - Posts: 104368
We are ready now for testing.

Go to the copy of Sierra Chart you want to use with CTS and select Help >> Account Control Panel.

Once that is done, go to this page:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Let us know you want to test the CTS connection and we will set this up.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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