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Direct MessagesDate/Time: Sun, 28 Apr 2024 22:27:56 +0000
Subscribed to Sierra Real-Time Data Connections - How to connect?
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| [2016-06-15 16:24:04] |
| SK - Posts: 33 |
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Have Subscribed to Sierra Real-Time Data Connections for the 14day trial.It said barchart account is created. There was no mention of this in the documentation anywhere!!!..signed the agreement. Restarted sierra. Now how do I connect? Where are the instructions on this. Do I use existing Sierra login with Barchart dropdown? Tried both Sierra and Barchart dropdowns , none of them connect? Instructions are poor on this |
| [2016-06-15 16:57:13] |
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The instructions are all right here: Sierra Chart Exchange Data Feed: Setup Instructions Let us know specifically at what step you have a problem. Do not use the "Barchart Data Service". The instructions do not say that. You also did not activate any exchanges as the instructions explain. The instructions are not poor. They are 100 percent precise. And there was no mention of specifically what in the documentation? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-15 18:24:35] |
| SK - Posts: 33 |
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so this trial option "The Sierra Chart Exchange Data Feed offers a two-week trial for 5 USD" does not include exchange data? When I signed up for this trial , why is there no mention saying data is provided by barchart and an account is created there? |
| [2016-06-15 19:11:36] |
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You have to separately activate the exchanges. This is what the documentation explains. Some of the exchanges offer a trial. All of this is explained at step 8: Sierra Chart Exchange Data Feed: Setup Instructions When I signed up for this trial , why is there no mention saying data is provided by barchart and an account is created there? There is also information about this at the end of this section: Sierra Chart Exchange Data Feed: Setup Instructions But why is this important? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-15 19:15:35
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| [2016-06-15 19:16:37] |
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We need to make a correction. When you activate the data feed, there is not a message to the user indicating that the account is created on the Barchart system. It is something that we see but users do not see that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-15 19:22:57
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