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Direct MessagesDate/Time: Fri, 03 May 2024 17:24:37 +0000
ERROR - Max # of retries encountered - in attempting to install 1427
View Count: 542
| [2016-06-12 21:01:59] |
| User299392 - Posts: 216 |
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I am getting this error in trying to down load the prerelease 1427 Please look into it as soon as you can. Please. Will appreciate if you attended before Japan trading begins in 3 hours. |
| [2016-06-12 21:23:08] |
| Futurestrader77 - Posts: 126 |
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Dear Support Team, the installer cannot download the SierraChart.exe file ("Incorrect URL or problem with connection when trying to download SierraChart.exe file."). Please see the attachment. Best regards. Date Time Of Last Edit: 2016-06-12 21:23:37
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 Installer Log 2016-06-12 173946.log - Attached On 2016-06-12 21:21:12 UTC - Size: 5.08 KB - 219 views |
| [2016-06-12 21:29:49] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-12 22:11:56] |
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First of all, we recommend using 1426. There were a couple of problems relating to the installer. This is the reason for the problem. This is now solved. Try again following these instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate We apologize for the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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