Support Board
Date/Time: Sat, 10 May 2025 19:10:49 +0000
About Stock's Daily charts
View Count: 754
| [2016-06-07 12:46:12] |
| User513952 - Posts: 85 |
|
I am using IB as daily and intra-day data source, and have the problems below: 1. My stock's daily charts cannot be updated even after many times of "Delete and Download Data" operations; 2. Each time when SC was initiated, it cannot auto-connect to the data source until manually connection; 3. The "Instance 2" has been set to auto-open in Main SC's General Settings, but it cannot start. |
| [2016-06-08 05:27:18] |
| |
|
1. Clear the message log following these instructions here: https://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing After that, go to one of those charts and select Edit > Delete All Data and Download. Provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog 2. Refer to: http://www.sierrachart.com/index.php?page=doc/doc_DataSourceSettings.php#AutomaticServerConnectionManagement 3. When you select File >> New Instance to start the second instance, does the second instance start? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: