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Date/Time: Mon, 13 May 2024 13:48:33 +0000



Email Alert Blocked

View Count: 618

[2016-06-07 03:52:07]
User490457 - Posts: 6
I have set up alert service for my email which is under Yahoo domain. However, the Sierra chart Alert Manager send error msg that the email alert is blocked. This is the error message:

Your email provider is blocking Alert Emails, contact Sierra Chart support.

Please kindly help solve the issue.

Thanks,

Ni
[2016-06-07 04:07:07]
Sierra Chart Engineering - Posts: 104368
Since Yahoo is blocking emails from our email server, we had to block them to prevent a further worsening of the problem.

You will need to use another email address other than a yahoo.com domain address.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-07 06:27:57]
User490457 - Posts: 6
Which email domain address you accept?

Thanks!
[2016-06-07 07:14:59]
Sierra Chart Engineering - Posts: 104368
Anything else not listed here:
https://www.sierrachart.com/index.php?page=doc/BlockedDomains.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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