Login Page - Create Account

Support Board


Date/Time: Sun, 12 May 2024 14:56:55 +0000



charts will not connect

View Count: 543

[2016-06-07 03:11:54]
User462190 - Posts: 2
message: closed, no error, shut down and closed.
[2016-06-07 03:14:26]
Sierra Chart Engineering - Posts: 104368
The reseller who was paying you for your account apparently is no longer in business. Therefore your account usage time has ended.

You will need to pay for usage time on it following the instructions below:
1. To purchase usage time, select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments

Login with your Sierra Chart Account Name and Password.

2. Choose the number Months you wish to pay for and the Service Package.

3. Choose one of the payment options.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account