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Date/Time: Sun, 12 May 2024 14:43:49 +0000



Trading/data in the 2nd instance with True RT IB updates

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[2016-06-06 06:52:32]
User754985 - Posts: 109
In the main instance, I am using 5-sec True RT data from IB to feed into my strategies.

However, in the second instance launched from the main, charts get updated with just RT IB data, every IB tick (not once in 5sec)

How can to make this 2nd instance work similarly to the 1st?
[2016-06-06 06:57:59]
Sierra Chart Engineering - Posts: 104368
This is not supported and will not be in the future.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-06 07:03:27]
User754985 - Posts: 109
What will not be supported?

Shall I launch a separate instance (i.e. not from the main?) to make it work right now?
[2016-06-06 07:04:51]
Sierra Chart Engineering - Posts: 104368
This will not be supported:
I am using 5-sec True RT data from IB to feed into my strategies.

However, in the second instance launched from the main, charts get updated with just RT IB data, every IB tick (not once in 5sec)

How can to make this 2nd instance work similarly to the 1st?

If you use another instance of Sierra Chart connected directly to Interactive Brokers, that will work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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