Support Board
Date/Time: Sat, 10 May 2025 17:12:29 +0000
DTC subinstance service question
View Count: 732
| [2016-06-02 16:43:13] |
| User11942 - Posts: 298 |
|
Hello SC team, Why a local instance always downloads data files from remote instance (when using DTC subinstance as a trading service) for symbols that actually aren't requested by the local instance? Basically, it downloads all data files that the remote instance is tracking. It's about 20 GB of unwanted data being downloaded every single day. I have to delete all those files every time b/c I have a limited space on my laptop and downloading of that amount of data via WiFi/mobile bandwidth simply puts the connection down. Is there a way to fix that? Thanks. |
| [2016-06-02 17:28:33] |
| |
|
You must have enabled Global Settings >> Data/Trade Service Settings >> SC Server Settings >> Auto Send Security Definition for New Symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-02 17:31:55] |
| |
|
This is actually explained at step 9 here: https://www.sierrachart.com/index.php?page=doc/doc_DTCServer.php#UsingDTCServerForDataAndTradingInAnotherSCInstance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-02 17:38:03] |
| User11942 - Posts: 298 |
|
Right, it was enabled. Thanks!
|
To post a message in this thread, you need to log in with your Sierra Chart account: