Support Board
Date/Time: Sat, 05 Jul 2025 18:13:10 +0000
Cannot connet
View Count: 719
| [2016-05-27 14:51:58] |
| User718702 - Posts: 7 |
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This morning, SC disconnected from the data feed (I am on a demo with Rithmic) and it will not reconnect. Here is a screenshot of what I am seeing. I am a new user so any help would be great. I have confirmed I have connectivity. SC is the only application not responding. THanks in advance. |
 2016-05-27_0735.png / V - Attached On 2016-05-27 14:51:41 UTC - Size: 16.23 KB - 257 views |
| [2016-05-27 14:53:58] |
| User718702 - Posts: 7 |
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Never mind, after 20 minutes, it decided to reconnect for no apparent reason.....hmmmm....
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| [2016-05-27 21:14:10] |
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This was caused by a Rithmic outage earlier. It was not a Sierra Chart issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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