Home >> Support Board

Support Board

Date/Time: Fri, 10 May 2024 19:11:37 +0000

How to Post a Message for Support

Problem with Difference Bar Indicator

View Count: 886

[2016-05-25 05:11:29] #1 [Go To First Post]
rwilliams1 - Posts: 339
I am using the Difference bar indicator and noticed that it seems to not be showing all of the price info for a bar. When price spikes, there should be a wick on the bar to show where price has been, however, it is not being shown with this indicator. Help is appreciated. Thanks. Date Time Of Last Edit: 2016-05-25 05:12:36


Private File Private File

[2016-05-25 05:34:19] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to: http://www.sierrachart.com/index.php?page=doc/helpdetails61.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-05-25 05:56:00] #3 [Go To First Post]
rwilliams1 - Posts: 339
Thanks I will take a look at this. One additional question. A while back I had asked about basing the net P&L on the actual bid/ask tradable prices instead of the Last price. And I remember you made an edit to the software to do this. I cannot find this anywhere. Can you please tell me how to base my P&L on the bid/ask prices? Thanks.

[2016-05-25 06:01:36] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This setting is in Trade >> General Trade Settings. Refer to: http://www.sierrachart.com/index.php?page=doc/doc_GlobalTradeSettings.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-05-25 07:04:43] #5 [Go To First Post]
rwilliams1 - Posts: 339
I've also noticed that the simulated P&L does not match the P&L in the Trade Activity Window. Can you please tell me how to fix this?


Private File

[2016-05-25 08:11:50] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Some of the times do you notice the Open Profit/Loss the same between the Trade Window and the Trade Stats for Charts tab? So long as there is not any mismatch of the Currency Value Per Tick settings between the Global Symbol Settings and the setting in the chart, the explanation for this is that the Trade Stats for Charts tab updates at a slower and different interval than the chart, so the Open Profit/Loss numbers are not always going to be in sync between the two of them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-25 09:14:45

[2016-05-25 08:41:08] #7 [Go To First Post]
rwilliams1 - Posts: 339
It's hard to tell because I have to individually calculate the net value of the Open Profit/Loss between the two charts in my head as the price is moving which is close to impossible. So it is hard to tell whether it ever matches the Trade Stats for Charts tab. But from my observations, they never seem to ever match. And both charts that have trades open are for the same symbol so the global settings for the charts are the same (it's a calendar spread - same symbol, two different months). So if the problem is that the Trade Stats for Charts updates at a slower rate than the actual charts, this is a critical issue. How am I able to tell the net overall position in real time if the Trade stats don't show my net position accurately? This is an ongoing issue I've posted in the past. If I am pair trading/Stat arb, or if I simply have open positions open in multiple instruments in a portfolio, how do I tell how much net money I am actually making if the trade stats are severely delayed or inaccurate? Date Time Of Last Edit: 2016-05-25 08:41:19

[2016-05-25 08:49:37] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are looking into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-05-25 21:25:47] #9 [Go To First Post]
rwilliams1 - Posts: 339
Is it possible that the problem is that each of my charts are based on the actual bid/ask P&L and the Trade stats for charts may be based on the Last price?

[2016-05-25 23:33:21] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we think this is what the problem is and it will be solved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-25 23:33:38

[2016-06-08 21:57:51] #11 [Go To First Post]
rwilliams1 - Posts: 339
Thanks for the P&L fix/update, however, I noticed that the Trade Stats for Charts P&L lags the P&L in the trade window by a second or two and doesn't seem to update as fast (tick for tick) with the trade window. Is this normal? Thanks again.

[2016-06-08 22:03:46] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes this is normal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: