Support Board
Date/Time: Tue, 13 May 2025 20:57:10 +0000
User Email Questions
View Count: 881
| [2016-05-04 17:23:43] |
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1) I run Windows 10 and am assuming that will accommodate Sierra. But I
also have two Samsung devices for mobility. Does Sierra have an Android mobile app? Also can an alert from Sierra be activated on an Android mobile or a smart phone, text or audio? 2) I am currently subscribing to Comex via SaxoTrader, will that subscription also serve me on Sierra? Am I right in thinking that for GC on Sierra in fact I would not need a seperate subscription? 3) If I am using your charting service only the initial monthly charge would be $24. Would that include a simulation funcion? Ameritrade still allow me this, even for GC which I cannot trade with them. 4) I read that your trial period was for a month but it appears to be two weeks with some sort of possible extension. Can you tell me how that works? 5) Can a charting only subscriber access an existing library of alerts. I am reasonably competent at this sort of thing but am not out to reinvent anything. Sierra Chart Support |
| [2016-05-04 17:28:56] |
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1. Windows 10 is supported. Sierra Chart does not work on Android. Sierra Chart can send alert messages to SMS numbers and also to email addresses. 2. No it will not. You will need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed And you will have to pay the full COMEX exchange fee for 94.50USD per month since you are not using a supported trading service. This is documented here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME 3. You are also going to have to pay for the data feed for GC futures. This is documented here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Pricing Trade Simulation Mode is supported. 4. Yes it can be extended. You just need to ask: https://www.sierrachart.com/usercp.php?page=SupportTickets 5. Library of alerts? It is best to just create what you need. Refer to: https://www.sierrachart.com/index.php?page=doc/doc_StudyChartAlertsAndScanning.php To respond, you need to login at the top right and create an account if necessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-04 17:29:30
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