Support Board
Date/Time: Tue, 04 Nov 2025 18:53:12 +0000
not getting my proper dom
View Count: 732
| [2016-05-01 22:25:33] |
| User25244 - Posts: 123 |
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dom data has changed since renewing my data package
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| [2016-05-01 22:32:22] |
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Your account currently does not have the Sierra Chart Exchange Data Feed active. Go to this page and activate it: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-01 22:39:44] |
| User25244 - Posts: 123 |
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I made the payment this am Also it shows i hav a $35 credit Please help at ur earliest convenience TY |
| [2016-05-01 22:49:18] |
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What exchanges do you need? CME Group? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-01 22:50:05] |
| User25244 - Posts: 123 |
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yes
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| [2016-05-01 22:51:08] |
| User25244 - Posts: 123 |
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Ive had this service as of friday and would like to continue with what I had
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| [2016-05-01 22:58:08] |
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You previously had CME Group with market depth. This is 15.75 USD per month. But you do not have a sufficient credit to pay for this. You need to add this here: https://www.sierrachart.com/usercp.php?page=AddAccountCredit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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