Support Board
Date/Time: Wed, 14 May 2025 04:49:56 +0000
Nikkei 225
View Count: 1318
| [2016-04-26 06:08:45] |
| User113734 - Posts: 60 |
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Hi, During Asia today, it looks like the Nikkei 225 chart has stopped working, which results in a flat line in my overlay study. Last candle printed is late US April 25th. Could u look into this? |
| [2016-04-26 06:20:02] |
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Actually disregard the prior response. It has been deleted. We reconnected to the FXCM data feed on our server and that has restored the real-time prices for JPN225. It is unusual for this to correct the problem being that data is being received for other symbols. We are working now to patch the missing data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-26 06:48:07
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| [2016-04-26 06:21:14] |
| User113734 - Posts: 60 |
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ok thanks!
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| [2016-04-26 07:06:04] |
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Follow the instructions here to download the missing data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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