Support Board
Date/Time: Wed, 14 May 2025 04:27:52 +0000
problem parsing protocol buffer
View Count: 787
| [2016-04-21 20:37:45] |
| Bango - Posts: 76 |
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Hello, I just updated to 1398 and Message log continues to issue a "problem parsing protocol buffer" more than twice every minute. Thanks in advance |
| [2016-04-21 21:09:59] |
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We apologize for this. We need about two hours to work on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-21 23:18:43] |
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This is now resolved. Update Sierra Chart again with Help >> Download Pre-release. The version number is the same. It has not yet changed. The issue was we added support for some new fields which are not yet on the CQG production server. Although they will be over the weekend. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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