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Sierra Chart Exchange Data Feed ICE Now Running on OpenFeed

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[2016-06-14 05:03:02]
i960 - Posts: 360

_S_SP_LFQ16_CBQ16.FUT_SPREAD.IFEU [CV] 237 Volume #16 | Reloading chart. | 2016-06-13 21:54:20
_S_SP_LFQ16_CBQ16.FUT_SPREAD.IFEU [CV] 237 Volume #16 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-06-13 21:54:20
_S_SP_LFQ16_CBQ16.FUT_SPREAD.IFEU [CV] 237 Volume #16 | There are no continuous futures contract symbols. Loading data normally. | 2016-06-13 21:54:20
_S_SP_LFV16_CBV16.FUT_SPREAD.IFEU [CV] [M] 237 Volume #16 | Reloading chart. | 2016-06-13 21:54:31
_S_SP_LFV16_CBV16.FUT_SPREAD.IFEU [CV] [M] 237 Volume #16 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-06-13 21:54:31
_S_SP_LFV16_CBV16.FUT_SPREAD.IFEU [CV] [M] 237 Volume #16 | There are no continuous futures contract symbols. Loading data normally. | 2016-06-13 21:54:31
_S_SP_LFV16_CBV16.FUT_SPREAD.IFEU [CV] [M] 237 Volume #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\_S_SP_LFV16_CBV16.FUT_SPREAD.IFEU.scid | 2016-06-13 21:54:31
Mapping _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU to _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU. Service code: ice.eu | 2016-06-13 21:54:31
SC Data - All Services | Starting real-time market data updates for: _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU. ID: 225 | 2016-06-13 21:54:31
Intraday data recording state for symbol _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU is set to download 'Pending'. | 2016-06-13 21:54:31
Market data subscription status is not known while delaying historical data download for symbol: _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU | 2016-06-13 21:54:31
Delaying start of download for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU | 2016-06-13 21:54:31
Symbol Error - _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-06-13 21:54:31
HD Request # 5926 | Downloading Intraday chart data for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU to the file _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU.scid. Service: ice.eu | 2016-06-13 21:54:32
Compressing file: C:\SierraChart\Data\_S_SP_LFV16_CBV16.FUT_SPREAD.IFEU.scid. This may take a while. | 2016-06-13 21:54:32
HD Request # 5926 | Download start Date-Time: 2016-05-14 21:54:32.000 | 2016-06-13 21:54:32
HD Request # 5926 | Using server: scdf2.sierracharts.com port 10149 | 2016-06-13 21:54:32
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-06-13 21:54:32
Socket (14660) | Connected. | 2016-06-13 21:54:32
HD Request # 5926 | Sending historical data logon request message. | 2016-06-13 21:54:32
HD Request # 5926 | Requesting Intraday data. Start Date-Time: 2016-05-14 21:54:32. Record interval: 0. Symbol: _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU | 2016-06-13 21:54:32
HD Request # 5926 | Decompressing data. | 2016-06-13 21:54:32
HD Request # 5926 | Receiving Intraday data for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU starting at 2016-05-16 06:44:43 | 2016-06-13 21:54:32
HD Request # 5926 | Timestamp of first Intraday data file record written: 2016-05-16 06:44:43 | 2016-06-13 21:54:32
Socket (14660) | Shutdown and closed. | 2016-06-13 21:54:32
The network socket for historical data has been closed. | 2016-06-13 21:54:32
HD Request # 5926 | Received 378 records from 2016-05-16 06:44:43 to 2016-06-13 08:43:03 (28.1 days) and wrote 378 records for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU | 2016-06-13 21:54:32
HD Request # 5926 | Intraday download COMPLETE for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU. Completion time: 0s. Unique request ID: 6087 | 2016-06-13 21:54:32
Removed historical data download ID 6087 | 2016-06-13 21:54:32
Real-time Intraday chart data file updates started for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU | 2016-06-13 21:54:32
Intraday chart data file opened for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU | 2016-06-13 21:54:32

Requesting market depth updates for: _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU if supported. | 2016-06-13 21:54:34
SC Data - All Services | Clearing market depth for _S_SP_LFV16_CBV16.FUT_SPREAD.IFEU. | 2016-06-13 21:54:34

At first I thought it had something to do with continuous contracts being set for the chart, so I disabled that and then duped it again and changed the symbol - still the same error:


_S_SP_LFM17_CBM17.FUT_SPREAD.IFEU [M] 237 Volume #16 | Reloading chart. | 2016-06-13 21:57:57
_S_SP_LFM17_CBM17.FUT_SPREAD.IFEU [M] 237 Volume #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\_S_SP_LFM17_CBM17.FUT_SPREAD.IFEU.scid | 2016-06-13 21:57:57
Mapping _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU to _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU. Service code: ice.eu | 2016-06-13 21:57:58
SC Data - All Services | Starting real-time market data updates for: _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU. ID: 227 | 2016-06-13 21:57:58
Intraday data recording state for symbol _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU is set to download 'Pending'. | 2016-06-13 21:57:58
Market data subscription status is not known while delaying historical data download for symbol: _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU | 2016-06-13 21:57:58
Delaying start of download for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU | 2016-06-13 21:57:58
Symbol Error - _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-06-13 21:57:58
HD Request # 5928 | Downloading Intraday chart data for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU to the file _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU.scid. Service: ice.eu | 2016-06-13 21:57:59
Compressing file: C:\SierraChart\Data\_S_SP_LFM17_CBM17.FUT_SPREAD.IFEU.scid. This may take a while. | 2016-06-13 21:57:59
HD Request # 5928 | Download start Date-Time: 2016-05-14 21:57:58.000 | 2016-06-13 21:57:59
HD Request # 5928 | Using server: scdf2.sierracharts.com port 10149 | 2016-06-13 21:57:59
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-06-13 21:57:59
Socket (14664) | Connected. | 2016-06-13 21:57:59
HD Request # 5928 | Sending historical data logon request message. | 2016-06-13 21:57:59
HD Request # 5928 | Requesting Intraday data. Start Date-Time: 2016-05-14 21:57:58. Record interval: 0. Symbol: _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU | 2016-06-13 21:57:59
HD Request # 5928 | Decompressing data. | 2016-06-13 21:57:59
HD Request # 5928 | Receiving Intraday data for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU starting at 2016-05-15 19:08:24 | 2016-06-13 21:57:59
HD Request # 5928 | Timestamp of first Intraday data file record written: 2016-05-15 19:08:24 | 2016-06-13 21:57:59
Socket (14664) | Shutdown and closed. | 2016-06-13 21:57:59
The network socket for historical data has been closed. | 2016-06-13 21:57:59
HD Request # 5928 | Received 556 records from 2016-05-15 19:08:24 to 2016-06-13 06:49:43 (28.5 days) and wrote 556 records for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU | 2016-06-13 21:57:59
HD Request # 5928 | Intraday download COMPLETE for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU. Completion time: 1s. Unique request ID: 6089 | 2016-06-13 21:57:59
Removed historical data download ID 6089 | 2016-06-13 21:57:59
Real-time Intraday chart data file updates started for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU | 2016-06-13 21:57:59
Intraday chart data file opened for _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU | 2016-06-13 21:57:59

This is a recording of the first one:

https://youtu.be/Abx3904LXWk
[2016-06-14 05:43:48]
Sierra Chart Engineering - Posts: 104368
OK we understand the reason for the problem. This is what is causing the Symbol is Unknown message:
Symbol Error - _S_SP_LFM17_CBM17.FUT_SPREAD.IFEU is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-06-13 21:57:58

This will be solved in the next release. There should not be a security definition request to Interactive Brokers for these particular contracts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-09-15 22:25:18]
i960 - Posts: 360
Not able to pull up spreads for SW (White Sugar). Plenty of others work, but this one does not (and it most definitely has spreads that trade with volume).

Feed Wheat (LW) also doesn't work.

However, Cocoa #7 does work, so this not all ICL (Liffe) related contracts, just 2 specific ones.
[2016-09-20 02:44:38]
Sierra Chart Engineering - Posts: 104368
This will be resolved before morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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