Support Board
Date/Time: Mon, 12 May 2025 01:02:45 +0000
Help on data service
View Count: 921
| [2016-03-31 18:37:29] |
| Adam - Posts: 141 |
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Hi I have recently cancelled my DTN IQFeed service to move to your service. I have CQG vis your FIX connection for trading and its working fine! I'm having an issue with continuous contract data or lack of, im really fussy on my continuous data for profile charts and it worked well with IQGeed they had a continuous back adjusted and non back adjusted. How can i get that with Sierra Chart and CQG? when i opened a historical chart and rolled it back adjusted it didn't show the recent $26.03 low in Crude but the low the current CLK16 made which was circa $30 do i need to buy your service or CQG with your historical. i dont mind the cost i just want a robust continuous Adam |
| [2016-03-31 19:14:29] |
| Adam - Posts: 141 |
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Also how far back does your historical servers go back for CL? im only seeing Jan 2000
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| [2016-04-01 00:05:11] |
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You need to use the Continuous Futures Contract feature: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html Also refer to: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#DisplayingRolloverDatesContractMonths The historical daily data goes back to 1984 for crude oil futures. But to go back this far for Continuous Contracts you will need to activate the Sierra Chart Exchange Data Feed on your account: Sierra Chart Exchange Data Feed So do make sure that you use the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-01 00:06:24
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