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Date/Time: Tue, 24 Apr 2018 10:56:10 +0000



Barchart Data Service Question

Support Request:
[2013-03-20 14:39:16]
User86090 - Posts: 3
i have mistakenly made a 20$ subscription for data feed from barchart, asuming it includes streaming data for demo-trading ES contracts- which most people do trade...
now i realize it does not.
now,nowhere is it mentionened which subscription if at all does include ES contracts.
so my question is why include this service in sierra site and waist peoples time letting them bark at wrong trees??
doesn't sierra charts care about it's customers time $energies?????
[2013-03-20 16:23:35]
Sierra Chart Engineering - Posts: 59373
On the Barchart Data Service subscription form there are these options:

Base Barchart Data Feed, 100 Symbol Limit*
$49.00 per month

Advanced Barchart Data Feed, 200 Symbol Limit*
$69.00 per month

Market Indexes Only (Real-time index futures data not included)
$20.00 per month

Notice how it says with the 20 USD per month option that it does not include real-time index futures data. It is clearly visible. And if you have any questions there is a telephone number at the top.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-03-20 16:54:02

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