Support Board
Date/Time: Mon, 12 May 2025 01:14:16 +0000
Trial with realtime data
View Count: 819
| [2016-03-28 14:09:38] |
| Jason - Posts: 17 |
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Hi I have a trial and cant seem to connect to realtime data. I added $10 of credit and cant seem to find where I activate my account to real time quotes. Thank you for the help. Jason |
| [2016-03-28 17:02:58] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 17:06:24] |
| Jason - Posts: 17 |
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Thanks. S&P emini
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| [2016-03-28 17:20:02] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 17:28:14] |
| Jason - Posts: 17 |
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So for the "free trial" do I have to purchase the real-time futures data?
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| [2016-03-28 17:32:35] |
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Yes you do. If you wait until April 1, you can then get the data feed for two weeks for 5 USD. If you do not have a futures trading account you need to activate the "CME, Globex only (For users without a trading account): Price 42 USD/month. " exchange. The first month is free. Refer to this page: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 18:19:35] |
| Jason - Posts: 17 |
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Okay, could we just have my trial start on April 1st then or extended? thank you
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| [2016-03-28 18:26:35] |
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We already extended your trial. If you need additional time just let us know but wait until April 1 before activating the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 18:47:32] |
| Jason - Posts: 17 |
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Cool, thank you for all the help. Looking forward to trying out the software.
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