Support Board
Date/Time: Mon, 12 May 2025 01:15:19 +0000
microsoft c++ redistributable package for new computer/current user ??
View Count: 904
| [2016-03-23 19:26:45] |
| User68474 - Posts: 202 |
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I'm in the process of installing Sierra Charts on a new computer. I'm a current user/subscriber. I don't recall in the past ever having to manually install "Microsoft C++ Redistributable Package". I notice the instruction for "new users" to install it. Is a new computer considered a "new user" ??
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| [2016-03-23 19:28:29] |
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This is actually still installed by the Sierra Chart installer. So there is nothing special to do. It is required for a new computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-23 19:35:21] |
| User68474 - Posts: 202 |
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First you say "there is nothing special to do". Then you say "It is required on a new computer". That is ambiguous , at least to me. I have downloaded the green highlighted new version 1385, but am waiting to do the actual install until I am not confused. Should I cancel the installation and go back and first install the "Microsoft C++ redistributable package" first, then install Sierra Charts v1385 in that order?
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| [2016-03-24 17:03:41] |
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We apologize for the delay with responding. This had gotten overlooked yesterday. What we mean is that it is required on a new computer but there is nothing special to do to install this package. It is installed automatically because the installer will install it by default. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-24 17:04:27
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| [2016-03-24 17:44:08] |
| User68474 - Posts: 202 |
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Thank you for the follow up. I appreciate that very much.
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| [2016-03-25 19:29:01] |
| kinghat - Posts: 120 |
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if i have already installed SC on this computer and am updating to a newer version of SC the C++ package is still in the installer and selected. should i continue to keep installing this or uncheck it? maybe the installer can check for it already being installed and not show/install it?
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