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Date/Time: Mon, 12 May 2025 01:18:25 +0000



download failed errors

View Count: 1019

[2016-03-19 22:37:59]
kinghat - Posts: 120
am i supposed to be getting these download failed errors?
i made a screen recording: https://dl.dropboxusercontent.com/u/11830812/Screens/2016-03-19_17-35-35.mp4
[2016-03-21 19:28:37]
Sierra Chart Engineering - Posts: 104368
We do not accept videos:
Support Board Posting Information: Do Not Post Videos Unless Requested!

Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog

Tell us one of the symbols that you are getting an error with. Only one symbol is all we need.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-21 19:29:46
[2016-03-21 19:31:39]
kinghat - Posts: 120
I'm not getting the error as of last night. could it have been because the server it was trying to get it from was down over the weekend?
[2016-03-21 20:02:09]
Sierra Chart Engineering - Posts: 104368
We have insufficient information to answer the question.

And what counts is that there is not an error at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-25 20:08:59]
kinghat - Posts: 120
i have sent the message log to hopefully show the download failed error. not sure if this is because the mkts are closed or if ritmic server is down.
[2016-03-25 23:48:47]
Sierra Chart Engineering - Posts: 104368
You can disregard the error. It is due to the Rithmic system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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