Support Board
Date/Time: Sun, 11 May 2025 20:11:03 +0000
Bogus error message when signing on to Sierra
View Count: 889
| [2016-03-14 10:18:11] |
| djcurcio - Posts: 236 |
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As of Saturday 0312 I keep getting a Sierra Chart message that I will no longer be getting updates because Windows XP and Vista are no longer supported. But, I'am running Windows 7. Not Vista or XP Seems to be an issue as I obviously want to continue to use Sierra. Thanks |
| [2016-03-14 16:18:07] |
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This does not sound like an error message from Sierra Chart. We do not have a message that says this. Attach a screenshot of it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-14 16:18:25
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| [2016-03-16 04:14:17] |
| djcurcio - Posts: 236 |
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I have enclosed 3 screenshots showing the issue.
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 sierra msg 1.PNG / V - Attached On 2016-03-16 04:12:58 UTC - Size: 9.56 KB - 296 views sierra msg 2.PNG / V - Attached On 2016-03-16 04:13:20 UTC - Size: 54.31 KB - 285 views sierra msg 3.PNG / V - Attached On 2016-03-16 04:13:39 UTC - Size: 58.55 KB - 287 views Attachment Deleted. |
| [2016-03-16 05:03:26] |
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Those messages have nothing to do with Sierra Chart. Disregard them. They are from your web browser.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-16 05:12:43] |
| djcurcio - Posts: 236 |
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Read them carefully - I think they are somehow being generated when Sierra starts as no browser is active when I start Sierra and the message is formatted to look like a Sierra update message.
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| [2016-03-16 06:01:18] |
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In any case, Windows XP will continue to be supported.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-16 06:22:56] |
| djcurcio - Posts: 236 |
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Suggest you all might want to look into how someone has infiltrated the Sierra startup with a spoofing sierra like update message box. Note that no similar actions occur when I start any other programs. So it is only when I start Sierra from Transact.
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