Support Board
Date/Time: Mon, 12 May 2025 01:30:58 +0000
Global Symbol Settings
View Count: 755
| [2016-03-09 23:48:41] |
| MKL17 - Posts: 35 |
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I have a fair amount of computer memory etc and the program works as a whole but I simply cannot open the Global Symbol Settings pop-up. Whenever I click on the button to open it nothing pops up and I have to hit escape to "close" whatever it is that opened so I can return to the program. Is there a back way around this or something?
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| [2016-03-10 00:13:26] |
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This has been a long-standing issue with the Windows operating system with complex dialogs. It is not common but it does occur from time to time and we have seen it ourselves. In general, our advice is to tell the user to reduce the number of programs open or restart the computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-10 00:18:11] |
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We are making a small change which will be out in the next release which may help. Or at least give us a better idea about the problem. How many monitors does your system have? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-20 19:27:26] |
| MKL17 - Posts: 35 |
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I have 6 monitors which is probably a reason for this occurrence based on what you are saying. If I had to guess it is probably due to number of charts open. I am going to make sure I have thee latest version downloaded and then will re-atempt
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