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Date/Time: Tue, 16 Apr 2024 22:30:48 +0000



OEC Sim Demo - not connect

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[2013-07-02 18:26:37]
MARTINZIZKA - Posts: 1
File >> Disconnect selected. | 2013-07-02 20:22:17
Disconnected from Open E Cry. | 2013-07-02 20:22:17
Active service: Open E Cry | 2013-07-02 20:22:30
Hello, I have a Sim Demo account with Open E Cry and I can not find out how to login to the Sierra Chart. OEC support referred me to the vas. Please advice. thank you Žižka Martin


Connecting to Open E Cry server: sim.openecry.com:9200... | 2013-07-02 20:22:32
Failed to login to Open E Cry. Reason: (8) SoftwareNotPermitted | 2013-07-02 20:22:33
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-07-02 20:22:33
To prevent further connection attempts, select File >> Disconnect. | 2013-07-02 20:22:33
Disconnected from Open E Cry. | 2013-07-02 20:22:33

Connecting to Open E Cry server: sim.openecry.com:9200... | 2013-07-02 20:23:19
Failed to login to Open E Cry. Reason: (8) SoftwareNotPermitted | 2013-07-02 20:23:19
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-07-02 20:23:19
To prevent further connection attempts, select File >> Disconnect. | 2013-07-02 20:23:19
Disconnected from Open E Cry. | 2013-07-02 20:23:19

[2013-07-02 20:08:52]
Sierra Chart Engineering - Posts: 104368
For this particular issue, follow the instructions in step 9 here:
http://www.sierrachart.com/index.php?l=doc/openecry.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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