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Date/Time: Sat, 20 Apr 2024 04:12:10 +0000



Sierra won't open after update

View Count: 583

[2016-03-03 22:45:13]
User53441 - Posts: 17
Hi,

I was trying to move my data and setup from old laptop to new computer. I managed to move everything however I made an error and downloaded new spreadsheet version on the new install and mine only works on old. So I updated to latest version of old spreadsheet ran the installer but now Sierra won't open at all. I've tried reinstalling visual c++ already. Please let me know what else I can do.
[2016-03-03 23:03:32]
Sierra Chart Engineering - Posts: 104368
If you are running the Sierra Chart version that supports Old Spreadsheets the computer needs to have Microsoft .NET 4 installed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-03 23:24:02]
User53441 - Posts: 17
Thanks that was it

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