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Date/Time: Fri, 19 Apr 2024 10:26:38 +0000



True chart of a trade.

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[2016-03-02 20:08:32]
User344478 - Posts: 144
Hi,

Trade of CLJ6 03-01-2016 at 16:30:14.08 PM. During the trade I made a Video.

On Intraday chart after trade which I use (Historical Download was completed) I watch Chg.=-0.32 in red from 34.36 to 34.04.
On Video of the same chart which I made in the time of trade I watch Chg.=+0.11 in green from 34.36 to 34.47.

The difference between Chg.=-0.32 and Chg.=+0.11 is gigantic, when I creating a methodology of a trades. The chart which I watch on Video is true and chart which I watch after trade is not true.

Please help me to find a chart which will show me true picture of a trade.

Sincerely
[2016-03-02 20:27:20]
Sierra Chart Engineering - Posts: 104368
Post an image of this chart you are referring to.

Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-02 21:57:52]
User344478 - Posts: 144
http://www.sierrachart.com/image.php?l=1456955702156.png
Date Time Of Last Edit: 2016-03-02 22:07:53
[2016-03-03 17:30:24]
Sierra Chart Engineering - Posts: 104368
1. Clear the Message Log as explained here:
http://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing

2. Go to the chart that you posted an image of and re-download the data with Edit >> Delete All Data and Download.

3. When the download completes, provide a copy of the Message Log as explained here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-03 19:33:56]
User344478 - Posts: 144
Software version: 1366 | 2016-03-03 14:25:22
Uses New Spreadsheets | 2016-03-03 14:25:22
Enabled for: Advanced Features. | 2016-03-03 14:25:22
Enabled for: Sierra Chart Historical Data Service. | 2016-03-03 14:25:22
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-03 14:25:22
Current selected Data/Trading service: Rithmic Trading | 2016-03-03 14:25:22
Chart Update Interval: 200 | 2016-03-03 14:25:22
Data/Trade Service Settings automatically set. | 2016-03-03 14:25:22
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-03 14:25:22
2016-03-03 14:25:22 Local computer time | 2016-03-03 14:25:22
2016-03-03 19:25:22 Local computer time in UTC | 2016-03-03 14:25:22
2016-03-03 14:25:22 Local computer time in SC Time Zone | 2016-03-03 14:25:22
2016-03-03 18:39:23 Server time in UTC | 2016-03-03 14:25:22
Local computer UTC time and Server UTC time difference: 15 seconds. | 2016-03-03 14:25:22
Program path: C:\SierraChart\ | 2016-03-03 14:25:22
Data Files path: C:\SierraChart\Data\ | 2016-03-03 14:25:22
OS Version Number: 6.2 | 2016-03-03 14:25:22
Locale Information: C | 2016-03-03 14:25:22

Intraday data recording state for symbol CLJ6-NYMEX is set to download 'Pending'. | 2016-03-03 14:27:54
Reloading all charts with filename: CLJ6-NYMEX.scid | 2016-03-03 14:27:54
HD Request # 4 | Downloading Intraday chart data for CLJ6-NYMEX to the file CLJ6-NYMEX.scid. Service: nymex | 2016-03-03 14:27:54
HD Request # 4 | Download start Date-Time: 2015-08-30 15:27:55.000 | 2016-03-03 14:27:54
HD Request # 4 | Using server: scdf1.sierracharts.com port 10149 | 2016-03-03 14:27:54
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-03-03 14:27:54
CLJ6-NYMEX #3 | Reloading chart. | 2016-03-03 14:27:55
Rithmic Trading | Using primary service for historical data. | 2016-03-03 14:27:55
Socket (30) | Connected. | 2016-03-03 14:27:55
HD Request # 4 | Sending historical data logon request message. | 2016-03-03 14:27:55
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-08-30 15:27:55. Record interval: 1. Symbol: CLJ16 | 2016-03-03 14:27:55
HD Request # 4 | Decompressing data. | 2016-03-03 14:27:55
HD Request # 4 | Receiving Intraday data for CLJ6-NYMEX starting at 2015-08-31 02:55:05 | 2016-03-03 14:27:55
HD Request # 4 | Timestamp of first Intraday data file record written: 2015-08-31 02:55:05 | 2016-03-03 14:27:55
CLJ6-NYMEX 1 Sec #1 | Reloading chart. | 2016-03-03 14:27:55
Rithmic Trading | Using primary service for historical data. | 2016-03-03 14:27:55
CLJ6-NYMEX 1 Sec #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLJ6-NYMEX.scid | 2016-03-03 14:27:55
Socket (30) | Shutdown and closed. | 2016-03-03 14:27:58
The network socket for historical data has been closed. | 2016-03-03 14:27:58
HD Request # 4 | Received 792326 records from 2015-08-31 02:55:05 to 2016-03-03 14:17:40 (185.5 days) and wrote 792326 records for CLJ6-NYMEX | 2016-03-03 14:27:58
HD Request # 4 | Intraday download COMPLETE for CLJ6-NYMEX. Completion time: 3s. Unique request ID: 3 | 2016-03-03 14:27:58
Removed historical data download ID 3 | 2016-03-03 14:27:58
Real-time Intraday chart data file updates started for CLJ6-NYMEX | 2016-03-03 14:27:58
Intraday chart data file opened for CLJ6-NYMEX | 2016-03-03 14:27:58
Rithmic Trading | Using primary service for historical data. | 2016-03-03 14:27:58
Intraday data recording state for symbol CLJ6-NYMEX is set to download 'Pending'. | 2016-03-03 14:27:58

HD Request # 5 | Downloading Intraday chart data for CLJ6-NYMEX to the file CLJ6-NYMEX.scid. Service: rim | 2016-03-03 14:27:58
HD Request # 5 | Download start Date-Time: 2016-03-03 14:17:40.000 | 2016-03-03 14:27:58
HD Request # 5 | Sending historical data request. Start Date-Time: 2016-03-03 14:17:40. Record interval: 1. Symbol: CLJ6-NYMEX | 2016-03-03 14:27:58
Rithmic Trading | Message from server: Requesting historical Minute data. | 2016-03-03 14:27:58
HD Request # 5 | Receiving Intraday data for CLJ6-NYMEX starting at 2016-03-03 14:16:00 | 2016-03-03 14:27:58
HD Request # 5 | Timestamp of first Intraday data file record written: 2016-03-03 14:18:00 | 2016-03-03 14:27:58
HD Request # 5 | Received 12 records from 2016-03-03 14:16:00 to 2016-03-03 14:26:00 (10.0 minutes) and wrote 9 records for CLJ6-NYMEX | 2016-03-03 14:27:58
Added 532 Time and Sales records to Intraday data file for CLJ6-NYMEX after download. | 2016-03-03 14:27:58
HD Request # 5 | Intraday download COMPLETE for CLJ6-NYMEX. Completion time: 0s. Unique request ID: 4 | 2016-03-03 14:27:58
Removed historical data download ID 4 | 2016-03-03 14:27:58
Real-time Intraday chart data file updates started for CLJ6-NYMEX | 2016-03-03 14:27:58
Intraday chart data file opened for CLJ6-NYMEX | 2016-03-03 14:27:58
[2016-03-04 03:52:36]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here for a tick by tick data configuration:
http://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php

We see why this problem is occurring and we will solve it in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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