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Date/Time: Wed, 24 Apr 2024 23:11:41 +0000



Wrong volume

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[2013-07-01 17:20:49]
User39696 - Posts: 3
Hello,
I have data from IB which are all right. But if I open chart in Sierra with volume, loaded data are all right, but realtime data for volume are undervalued. (See the screen bellow). Can you tell me please, what is wrong?

Thank you
Date Time Of Last Edit: 2013-07-01 17:21:22
imageNQ-201309-GLOBEX 2 min #1 41456.699.png / V - Attached On 2013-07-01 17:15:48 UTC - Size: 53.32 KB - 496 views
[2013-07-02 01:04:15]
Sierra Chart Engineering - Posts: 104368
You need to set Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings >> Stock Data Volume Multiplier to make the Interactive Brokers volumes the same.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-07-02 01:05:19]
Sierra Chart Engineering - Posts: 104368
We notice this is a futures contract. We do not have a solution for this. Interactive Brokers is not apparently providing actual volume data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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